Tiffany Timmerman
Michie,TN
Summary
Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills. Ready to leverage training and experience to take on new professional challenges.
Overview
23
23
years of professional experience
22
22
years of post-secondary education
Work History
Accounts Payable Manager
J & A Inc.
Corinth, MS
05.2023 - Current
- Managed a portfolio of 66 low-income housing properties, ensuring accurate and timely processing of 1000+ invoices per month
- Established positive relations with USDA and Rural Development personnel to expedite reserve fund transactions
- Coordinated accounts payable functions and improved workflow with 50+ site and regional managers
- Worked closely with on-site property managers and vendors to resolve billing discrepancies and post timely payments
- Supported Chief Financial Officer with special projects and additional job duties
Continuous Improvement & Vendor Management Lead
AmeriSave Mortgage Corporation
Michie, TN
09.2020 - 01.2023
- Managed 4 vendors including 50 globally outsourced underwriters through onboarding, training, and production of mortgage title process to ensure
compliance with federal, state, and organizational policies. - Actively trained, coached, and engaged 100+ employees to identify strengths, weaknesses, and improvement opportunities.
- Created and implemented intricate performance tracking system that identified underperformance and reduced time waste by 30%.
- Generated weekly and monthly vendor performance reports for vendor management and departmental vice presidents, identifying ineffective users, excess absences, and organizational inefficiencies.
- Improved outsource training program and scheduling, decreasing training timeline by 33%.
- Streamlined Module completion audit process to address knowledge gaps and quality issues, resulting in 20% reduction in production failures.
- Analyzed and reported on employee turnover rates to determine root causes and make recommendations for increased retention.
- Liaised between 10 internal business divisions and 5 external agencies to improve communications, deliver conflict resolution, and alleviate grievances.
- Provided recommendations to management for policy changes to enhance work productivity, recruitment, hiring processes, and talent management.
Branch Chief/Program Manager/Contract Representative
United States Air Force
Bellevue, NE
08.2000 - 09.2020
- Established squadron onboarding office, providing smoother transition for incoming members, and streamlining training process for over 100 recruits.
- Managed day-to-day activities of $2.6M critical asset program while successfully upgrading facilities at 7 support bases, increasing nuclear readiness.
- Revamped equipment inventory program resulting in savings of $20K from equipment transfers.
- Identified 5,644 over-billed hours on government labor contracts and recovered $35K in Air Force funds.
- Liaised with training command to initiate 5-year acquisition of inaugural E-4B communications and virtual reality simulator, projecting future training timeline reductions of 50%.
- Crafted and executed enterprise-wide strategic initiatives, including savings initiatives, cost reduction, resource/location/outsourcing strategies.
- Oversaw contracts for 7 units and 39 members, ensuring contractors met performance standards, accepted deliverables, and ensured contract payments were made promptly and correctly.
- Proven record of working in areas of military management, sourcing initiatives, project management, accounting/finance, invoicing and consumption management.
- Maintained exemplary ethics and integrity through handling large sums of cash, $200K in credit cards, confidential information, and personnel files.
Education
Master of Arts - Human Resource Management
American Military University
Charles Town, WV 10.2020 - 10.2023
Bachelor of Science - Accounting
American Military University
Charles Town, WV 02.2015 - 10.2019
Associate of Science - Information Systems Management
Community College of Air Force
Montgomery 08.2000 - 11.2011
Certificate - Human Capital Leadership
American Military University
Charles Town, WV 03.2020 - 06.2023
Skills
- Accounts Payable
- Project Management
- File and Records Management
- Complex Problem-Solving
- Workforce Improvements
- Communications
- Onboarding, Training, and Development
- Performance Review Management
- Time Management
- Personnel Management
- Mentoring
- Instructing
Timeline
Accounts Payable Manager
J & A Inc.
05.2023 - Current
Master of Arts - Human Resource Management
American Military University
10.2020 - 10.2023
Continuous Improvement & Vendor Management Lead
AmeriSave Mortgage Corporation
09.2020 - 01.2023
Certificate - Human Capital Leadership
American Military University
03.2020 - 06.2023
Bachelor of Science - Accounting
American Military University
02.2015 - 10.2019
Associate of Science - Information Systems Management
Community College of Air Force
08.2000 - 11.2011
Branch Chief/Program Manager/Contract Representative
United States Air Force
08.2000 - 09.2020
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