Summary
Overview
Work History
Education
Skills
Certification
PROFESSIONAL ACHIEVEMENTS
Timeline
RegisteredNurse
Tiffany Tindall: Registered Nurse

Tiffany Tindall: Registered Nurse

Dunedin,FL

Summary

Dedicated Multi-Specialty Transformational Registered Nurse with 21 years of advanced nursing experience across acute, post-acute, chronic, and public health response care settings, and 36 years of experience in the healthcare industry.

  • Results-oriented clinical leader skilled in mentoring staff with evidence-based practices and healthcare technology to improve patient outcomes, boost HCAHPS and HEDIS scores, reduce readmission rates, and maximize CMS reimbursements.
  • Proven expertise in driving high-quality, equitable, and patient-centered care for diverse populations across hospital and home health settings.
  • Expert in utilizing the ADDIE model to develop training programs that increase staff competency, improve patient safety, and optimize clinical environments.

Overview

21
21

Years of Multi-Specialty Transformational RN Expereince

5
5

Certifications

Work History

Nurse Navigator and Care Coordinator Specialist

Independent Consulting
Dunedin, Florida
08.2013 - Current
  • Manage and coordinate care fan active daily or a caseload of 5-10 high-acuity acute, chronic, and end-of-life patients while ensuring strict HIPAA compliance and maintaining informed consent protocols.
  • Collaborate with multidisciplinary teams, families, loved ones, and Health Care Surrogates to mitigate Barriers to Care and address Social Determinants of Health (SDOH).
  • Minimize avoidable hospital readmissions by facilitating seamless patient-centered care transitions and assisting in managing the Prior Authorization process for medical necessity.
  • Conduct comprehensive physical assessments and Medication Reconciliation to monitor treatment adherence and optimize short-term and long-term clinical outcomes.
  • Optimize patient outcomes by reviewing medical records and patient summaries to identify gaps in care and ensure adherence to personalized treatment plans.
  • Utilize Patient Portal Electronic Medical Record (EMR) to track clinical goals, analyze provider updates, and maintain high-level documentation accuracy.
  • Advocate for patient rights and medical necessity by performing Utilization Review (UR) to secure insurance authorizations and ensure all care meets established Payer Guidelines.

Pandemic COVID-19 Vaccine Team Lead RN

Cell Staff and SNI Companies Under Oversight of CDR Maguire and FEMA
Tampa, FL
03.2021 - 06.2021
  • Managed multidisciplinary teams of 10–25 staff members across 13 counties and 2 port authorities in Tampa, FL, overseeing vaccine administration for 25–250 recipients per day.
  • Directed clinical triage and site logistics, maintaining >99% documentation accuracy within the CDR HealthPro Electronic Medical Record (EMR) system.
  • Ensured 100% regulatory compliance and reporting of CDC and FDA guidelines for Cold Chain Monitoring, Drug Waste Management, and Drug Inventory Management.
  • Accelerated operational efficiency by training all subordinate staff on Standard Operating Procedures (SOP), vaccine protocols, contraindications, and emergency safety procedures.
  • Oversaw vaccine recipient consent and care, including high-risk administrations and the distribution of Emergency Use Authorization (EUA) Fact Sheets as required by federal guidelines.
  • Led emergency response and adverse event monitoring, expertly navigating moderate to severe allergic reaction protocols and patient or caregiver education.

Acute In-Patient Hemodialysis/Peritoneal Dialysis RN II

Fresenius Medical Care
09.2016 - 01.2021
  • Modalities: Chronic/Acute Hemodialysis, Peritoneal Dialysis
  • RN-Patient Ratio : Bedside 1:1 and 2:1 in HD Suite
  • Relief Charge Nurse
  • Technical: Access and Maintain AV Fistula and VAD, AV Fistula Cannulation, dialysis machine operation.
  • Clinical: Electrolyte management, fluid removal optimization, infection control.
  • Administered hemodialysis and peritoneal dialysis treatments in compliance with strict company protocols, physician orders, and individualized care plans, ensuring 100% adherence to sterilization procedures.
  • Collaborated with nephrologists to modify individualized care plans based on ongoing, systematic collection and analysis of patient data
  • Monitored patient vitals and assessed clinical condition pre-, intra-, and post-dialysis, adjusting treatment parameters to prevent complications.
  • Educated patients and families.

FACILITIES:

Bayfront Level I Trauma Hospital, BayCare Hospitals, HCA Hospitals, and Encompass Health Rehabilitation Hospital in Pinellas and Hillsborough County, FL.

EQUIPMENT:

  • HD: 2008K, 2008T, and 2008T Blue Star
  • RO: Millennium, Aqua Uno, and Aqua C UNO
  • PD: Liberty

Specialty Home Health Care and Infusion RN

BrightStar Home Health Care
Largo, FL
01.2016 - 01.2020
  • Specialized Infusion and CVAD and VAD Management: Access and Maintenance of Port-a-Cath, Midlines, PIV, PICC, CVL, CVC, and CVAD and VAD Troubleshooting.
  • Clinical : Administer IVIG, Biologics, TPN, IV Push (IVP), IV Fluid, and Oral Medications
  • Patient Assessment and Care Coordination : Conducted comprehensive physical exams and medication reconciliations; reviewed and reported lab and assessment results to HHC agency management and multidisciplinary teams to optimize clinical outcomes.
  • Compliance : Clinical Trial Protocols, LTAC Policy Review, Adverse Event Reporting.
  • High-Acuity Phlebotomy : Performed expert venipuncture and SQ/IV insertions for pediatric and geriatric populations.
  • Infection Control & Safety : Maintained rigorous Infection Prevention and Control (IPC) practices.
  • Ratio : 1 RN to 1 Patient

Health Plan Case Manager, Quality Improvement and Utilization Review RN

JSA Healthcare Corporation
St Petersburg, FL
05.2012 - 08.2013
  • Assisted in the management of Humana and Care Plus patients; NSQA/HEDIS, Quality Assurance, and Utilization Review; Home Health Care and DME Orders; Claims Contestation; Evaluated office operations; and ensured compliance with health plan contracts and CMS guidelines.
  • 1 CM to 5 Offices with 50-250 Patients per office

Neuro-ICU Clinical Coordinator/Educator, and Neuro-ICU RN

Palms of Pasadena Hospital
Pasadena, FL
03.2011 - 01.2012
  • Hospital-wide Neurosurgical Clinical Coordinator, Clinical Neuro-ICU Education Coordinator and Instructional Designer of training materials using Evidence-Based Practices & ADDIE model.
  • Pasadena FL

In-Patient Nursing and Committees

Bayfront, BayCare, and HCA Hospitals
09.2004 - 01.2012
  • RN-Patient Ratio: 1:1-2-5
  • Emergency Department (ED), ED Rapid Admission Unit, Neuro-ICU and CCU
  • Chair for Neuro-ICU Chair; Chair/Lead Health Informatics Educator; Chair/Co-Chair of Process Improvement Teams

Education

Bachelor of Science - Nursing

Western Governors University
Salt Lake City, UT
02-2026

DaVita Nursing Clinical Support Scholarship - Nursing Education

Western Governors University
Salt Lake City, UT
09-2025

Honors Inductee, NSLS - Leadership Society - Nursing Leadership And Management

Western Governors University
Salt Lake City, UT
01-2025

ELENC Certification - Nursing Education

Western Governors University
Salt Lake City, UT
01-2025

SOGI Certification - Nursing Education

Western Governors University
Salt Lake City, UT
01-2025

Associate of Applied Science - Nursing

Saint Petersburg College
Saint Petersburg, FL
05-2004

Skills

    Leadership and Management:

  • Charge Nurse
  • Assistant Manager experience
  • Project Management
  • Process Improvement (PI) Leadership
  • Regulatory Compliance
  • Risk Management
  • Adverse Event Reporting
  • Resource Management
  • Education and Development:

  • Staff Mentor and Preceptor
  • Instructional Design (ADDIE Model)
  • EMR Training (LEAD Informatics)
  • Clinical Competency Validation
  • Workflow and Quality Improvement:

  • Quality Improvement Projects (Chair/Co-Chair)
  • HCAHPS Initiatives
  • Workflow Optimization
  • Root Cause Analysis
  • Evidence-Based Practice (EBP)
  • Interpersonal and Professionalism:

  • Interdisciplinary Collaboration
  • Patient Advocacy
  • Conflict Resolution
  • Cultural Competence
  • Emotional Intelligence
  • Acute, Chronic, and Emergent Care Customer Service
  • EMR/EHR Systems:

  • ACES
  • MEDITECH
  • Cerner
  • CDR Health Pro
  • Epic
  • Athenahealth
  • Office & Clinical Technology:

  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Google Applications
  • Laptop & Desktop Systems
  • Video Conferencing (Zoom, Teams)
  • Clinical Competencies:

  • CVAD, VAD, and AV Fistula Access and Maintenance
  • Acute and Chronic Illness Management
  • Drug Trial Infusion
  • Blood Transfusions
  • Vaccine Administration
  • Pediatric–Geriatric:

  • Comprehensive Physical Assessment
  • Infection Prevention and Control (IPC) measures
  • IV and SQ Insertion, Maintenance, and Removal
  • SQ and IV Infusion
  • Phlebotomy
  • Infection Control

Certification

  • Registered Nurse with Unencumbered License - 2004-2026
  • Level 2 AHCA Clearance , 2004-2026

PROFESSIONAL ACHIEVEMENTS

  • Established and led a hospital-wide, cross-functional initiative integrating Joint Commission and CMS standards, resulting in improved HCAHPS/HEDIS scores, enhanced interdepartmental communication, and secured insurance reimbursement.
  • Implemented or redesigned new EMR/EHR training programs utilizing the ADDIE Model and Evidence-Based Practices, reducing documentation errors and increasing workflow efficiency with feedback from staff members, stakeholders, and senior management.
  • Proven ability to work collaboratively or independently and adapt to navigating and maintaining 100% caseload continuity caseloads seamlessly between on-site, Remote, or patient home settings .

Timeline

Pandemic COVID-19 Vaccine Team Lead RN

Cell Staff and SNI Companies Under Oversight of CDR Maguire and FEMA
03.2021 - 06.2021

Acute In-Patient Hemodialysis/Peritoneal Dialysis RN II

Fresenius Medical Care
09.2016 - 01.2021

Specialty Home Health Care and Infusion RN

BrightStar Home Health Care
01.2016 - 01.2020

Nurse Navigator and Care Coordinator Specialist

Independent Consulting
08.2013 - Current

Health Plan Case Manager, Quality Improvement and Utilization Review RN

JSA Healthcare Corporation
05.2012 - 08.2013

Neuro-ICU Clinical Coordinator/Educator, and Neuro-ICU RN

Palms of Pasadena Hospital
03.2011 - 01.2012

In-Patient Nursing and Committees

Bayfront, BayCare, and HCA Hospitals
09.2004 - 01.2012

Bachelor of Science - Nursing

Western Governors University

DaVita Nursing Clinical Support Scholarship - Nursing Education

Western Governors University

Honors Inductee, NSLS - Leadership Society - Nursing Leadership And Management

Western Governors University

ELENC Certification - Nursing Education

Western Governors University

SOGI Certification - Nursing Education

Western Governors University

Associate of Applied Science - Nursing

Saint Petersburg College
Tiffany Tindall: Registered Nurse