Tiffany Tribble
Tampa,FL
Summary
Accomplished Bartender and Assistant Store Manager with a proven track record at Gaspar’s Grotto, enhancing customer satisfaction through exceptional service and creative mixology. Skilled in multitasking and fostering a team-oriented environment, significantly improved sales and customer service metrics. Expert in responsible alcohol service and inventory management, demonstrating a commitment to excellence and hospitality.
Overview
13
13
years of professional experience
Work History
Bartender
Gaspar’s Grotto
03.2018 - 09.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Bartender
5star Dive Bar
09.2017 - 09.2018
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Assistant Store Manager
Sweet Tomatoes Restaurant
05.2011 - 07.2013
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Education
Diploma -
Chamberlain High School
Chamberlain, SD05.2011
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Team player attitude
- Clear and effective communication
- Patience and Tolerance
- Outgoing Personality
- Customer service expertise
- Organizational ability
- Responsible Alcohol Service
- Payment Processing
- Handling Difficult Customers
- Menu Memorization
- Hospitality service expertise
- Inventory
- Changing beer kegs
- Creative Mixology
- Ordering bar supplies
Timeline
Bartender
Gaspar’s Grotto
03.2018 - 09.2024
Bartender
5star Dive Bar
09.2017 - 09.2018
Assistant Store Manager
Sweet Tomatoes Restaurant
05.2011 - 07.2013
Diploma -
Chamberlain High School
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