Tiffany Truong
San Jose,CA
Summary
I graduated from SJSU with a bachelor's in Business Administration Management. I boosted team productivity through effective communication and meticulous attention to detail. Excelled in fast-paced environments, mastered Microsoft Excel and Word, and demonstrated exceptional time management. I adapt to new roles and consistently prioritize team needs—notable interpersonal and leadership skills.
Overview
6
6
years of professional experience
Work History
General Merchandise Expert
Target
01.2019 - Current
- Ensured accurate inventory levels by conducting routine stock checks and updating records accordingly.
- Labeled boxes, crates, and containers with accurate order information, destinations, and codes to minimize shipping errors.
- Assisted with projects, demonstrating a willingness to learn new tasks and increase skill levels.
- Exceeded performance metrics consistently by prioritizing tasks effectively within a fast-paced environment.
- Provided training for new hires.
- An eye catering for detail and quality.
- Provided guidance and work leadership to less-experienced staff.
- Increased team productivity through effective communication and workflow coordination.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Merchandise Sales Associate
California's Great America
03.2018 - 01.2019
- Balanced multiple responsibilities simultaneously during peak times while remaining focused on delivering exceptional service experiences.
- Contributed to store profitability by consistently meeting and exceeding sales targets through upselling techniques and product knowledge.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve their needs.
- Counted money in cash drawers at the beginning and end of shifts to maintain accuracy.
Education
Bachelor of Science - Business Administration And Management
San Jose State University
San Jose, CA05.2024
Associate of Science - Business Administration
Evergreen Valley College
San Jose, CA05.2022
Skills
- Communication
- Quick Learner
- Time Management
- Attention to Detail
- Microsoft Excel
- Microsoft Word
- Google Doc
- Google Sheet
Languages
English
Native or Bilingual
Vietnamese
Native or Bilingual
Timeline
General Merchandise Expert
Target
01.2019 - Current
Merchandise Sales Associate
California's Great America
03.2018 - 01.2019
Bachelor of Science - Business Administration And Management
San Jose State University
Associate of Science - Business Administration
Evergreen Valley College
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