Outstanding and remarkable Customer Service Skills. Works well in a high-pressured environment. Experience with working in a call center providing inbound technical support. High call volume with inbound and outbound calls. Experience as a team lead and able to manage large groups of teams. Responsible for running reports and daily tasks for the entire team. Basic knowledge of auto claims : first party and third party auto claims included such as medical payments coverage and liability bodily injury claims. Experience in billing payers for auto complex claims. General background in Human Resources, including experience in employee recruitment, staff development, Workers' Compensation claims, and HR records management. Instrumental in the hiring process of Classified employees by posting open positions through company software, advertise jobs on Indeed, Twitter, additional social media accounts, and attending job fairs/ recruitment events. Coordinate HR link between various departments, job descriptions and management reports. A proficient team player, bringing enthusiasm and vitality to the workplace.