Tiffany T. Wright
Newburgh
Summary
With a proven track record at Faria Management, I excel in driving operational excellence and financial stewardship. Leveraging skills in financial analysis and charismatic leadership, I've successfully implemented strategies that enhanced organizational efficiency and stakeholder engagement. My approach has consistently resulted in improved processes and increased revenue, showcasing my ability to innovate and lead effectively.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Director
Faria Management
New York
05.2022 - Current
- Managed annual budgeting process, including forecasting and financial planning.
- Delegated work to staff, setting priorities and goals.
- Implemented systems for tracking progress on key initiatives or projects.
- Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
- Managed budgeting and financial planning processes for the organization.
- Developed and implemented strategic plans to ensure organizational goals were met.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Established performance metrics and evaluated staff to promote continuous improvement.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Monitored progress by establishing plans, budgets and measuring results.
- Managed crisis situations to minimize impact on operations and reputation.
- Ensured compliance with all relevant regulations, policies and procedures.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Established relationships with vendors and suppliers to secure favorable terms for materials or services.
- Implemented successful business strategies to increase revenue and target new markets.
- Monitored industry trends to identify opportunities for expansion and innovation.
- Negotiated agreements with external partners such as contractors or consultants.
- Cultivated relationships with stakeholders to secure support and funding for key initiatives.
- Enhanced customer satisfaction through the development of service improvement initiatives.
- Coordinated with regulatory bodies to ensure compliance with laws and standards.
- Conducted regular meetings with department heads to review progress on strategic initiatives.
- Advised owners on potential improvements or investments that could increase the value of their properties.
- Participated in industry conferences and events in order to stay abreast of new technologies related to property management practices.
- Attended meetings with local government agencies regarding changes in regulations affecting the Section 8 program.
General Manager
Dermot Companies
New York
09.2020 - 05.2022
- Company Overview: Tax Credit; 354 UNITS; AFFORDABLE & MARKET RATE RENTALS
- Create new ideas and functions to engage residents
- Manage a staff of 3; including Office and Maintenance
- Ensure proper communication with our 3rd party maintenance & Concierge vendor under the IAMAW Union
- Complete monthly budget reports
- Assist in the on-boarding of new team members
- Address any violations timely and effectively
- Organize staff and vendors to address upcoming projects
- Conducted meetings with Asset Management team monthly
- Assist with creation of annual budget
- Process all invoices to ensure alignment with budget
- Communicate with Ownership & Management daily to ensure company goals are met
- Create marketing strategy to increase resident retention and new leases
- Tax Credit; 354 UNITS; AFFORDABLE & MARKET RATE RENTALS
Property Manager
Domain Companies
New York
06.2018 - 09.2020
- Company Overview: Tax Credit; 582 UNITS; AFFORDABLE RENTALS
- Conduct resident meetings to address any concerns or issues
- Manage a staff of 4 Office Staff
- Oversee 10 Maintenance staff with 9 under the 32BJ umbrella
- Complete monthly budget reports
- Assist in the training of new team members
- Conducted all physical and file inspections for oversight agencies including HDC
- Address any violations timely and effectively
- Organize staff and vendors to address upcoming projects as needed
- Conducted meetings with Asset Management & Construction to ensure all goals are being met
- Communicate with Ownership & Management daily to ensure company goals are met
- Tax Credit; 582 UNITS; AFFORDABLE RENTALS
Affordable Portfolio Manager
GFB Management
New York
08.2017 - 06.2018
- Company Overview: PROJECT BASED SECTION 8; 717 UNITS; AFFORDABLE RENTALS
- Oversee the daily compliance of 8 apartment complexes; acting HUD Coordinator
- Conduct resident meetings to address any concerns or issues
- Manage a staff of 21 people
- Complete monthly budget reports
- Assist in the training of new team members
- Conducted all physical and file inspections for oversight agencies including REAC & MOR
- Address any violations timely and effectively
- Organize multi-site schedules to address upcoming projects as needed
- Conducted meetings with Asset Management & Construction to ensure all goals are being met
- Person of contact for Contract Administrators (CA) and HUD Project Managers
- PROJECT BASED SECTION 8; 717 UNITS; AFFORDABLE RENTALS
Regional Manager
Related Management
New York/New Jersey
04.2017 - 08.2017
- Company Overview: LIHTC, 236 & SECTION 8; 1012 UNITS; AFFORDABLE RENTALS
- Oversee the daily maintenance of 8 apartment complexes
- Conduct resident meetings to address any concerns or issues
- Manage a staff of 30-45 people
- Complete monthly budget reports
- Assist in the training of new team members on RMC “Best” practices
- Conducted all physical and file inspections for oversight agencies
- Address any violations timely and effectively
- Oversaw all tenant relation activities
- Organize multi-site schedules to address upcoming projects as needed
- Conducted meetings with ownership to ensure all goals are being met
- LIHTC, 236 & SECTION 8; 1012 UNITS; AFFORDABLE RENTALS
Property Manager
Related Management
Brooklyn/Yonkers
02.2015 - 03.2017
- Company Overview: LIHTC, 236 & SECTION 8; 659 UNITS; AFFORDABLE RENTALS
- Oversee the leasing process for two properties totaling over 460 units
- Conduct resident meetings to address any concerns or issues
- Manage a staff of 6-12 people
- Complete monthly budget reports
- Assist in the training of new team members on RMC “Best” practices
- Point person for all NYCHDC communication regarding new building leasing and compliance
- Conducted all physical and file inspections for oversight agencies
- Address any violations timely and effectively
- Oversaw all tenant relation activities
- Organize multi-site schedules to address upcoming projects as needed
- LIHTC, 236 & SECTION 8; 659 UNITS; AFFORDABLE RENTALS
Office Manager
Related Management
Brooklyn
07.2012 - 02.2015
- Company Overview: LIHTC, 197 UNITS AFFORDABLE RENTALS
- Schedule all interview for leasing process
- Process all invoices
- Coordinate with principal owner on any repairs or issues
- Address all resident issues timely
- Effectively manage a maintenance staff of 4
- Assist as needed with NYCHDC communication
- LIHTC, 197 UNITS AFFORDABLE RENTALS
Visual Merchandiser
Banana Republic
Hackensack
11.2006 - 06.2012
- Receive and confirm deliveries of all inventory assigned to location
- Assemble merchandise in store to attract customers
- Reorder order of popular merchandise requested in high volume
- Assist customers with purchases and transactions
- Skillfully display merchandise on window and mannequins to attract customers
- Assist in roll-out of new merchandise
- Serve as the principal liaison for company to clients and vice versa
On-Site Assistant Property Manager
Roizman & Companies
Fairview
05.2007 - 07.2008
- Company Overview: LIHTC, 235 UNITS MARKET & TAX CREDIT RENTAL
- Accepted and compile bids from contractors for renovations and capital projects
- Oversaw repairs and held contractors accountable to contract agreement
- Supervised in-house maintenance staff of six
- Negotiated rental and lease agreement with potential clients
- Entered in new tenant’s information into system
- Handled tenant’s complaints and inquires in appropriate manner
- LIHTC, 235 UNITS MARKET & TAX CREDIT RENTAL
Residential Leasing Associate
Hekemian & Company
Hackensack
08.2005 - 04.2007
- Company Overview: 35+ PROPERTY PORTFOLIO; LUXURY, GARDEN, MIXED USE MARKET RATE RENTALS
- Reviewed and process various types of leases
- Prepared and handed out eviction notices to delinquent clients
- Handled all commercial and residential court filings
- Administered tours of newly developed sites
- Acted on tenants complains in timely manner
- Maintained all Section 8 paperwork
- 35+ PROPERTY PORTFOLIO; LUXURY, GARDEN, MIXED USE MARKET RATE RENTALS
Education
Tax Credit Specialist -
Quadel
11.2018
MOR Specialist -
National Center for Housing Management
04.2018
Fair Housing Specialist -
National Center for Housing Management
02.2018
NY State Notary -
05.2016
Accredited Resident Manager -
Institute for Real Estate Management
09.2015
Certified Occupancy Specialist -
National Center for Housing Management
12.2013
B.S. - Political Science, Biology
Morgan State University
Baltimore, MD05.2007
Skills
- Actor guidance
- Government relations
- Project coordination
- Financial analysis
- Charismatic leader
- Crisis management
- Change management
- People management
- Stakeholder engagement
- Coaching and mentoring
- Program management
- Relationship building
- Verbal and written communication
- Creativity and innovation
- Analytical thinking
- Regulatory compliance
- Organizational development
Certification
- National Center for Housing Management, 12/2013, Certified Occupancy Specialist
- Institute for Real Estate Management, 09/2015, Accredited Resident Manager
- NY State, 05/2016, Notary
- National Center for Housing Management, 02/2018, Fair Housing Specialist
- National Center for Housing Management, 04/2018, MOR Specialist
- Quadel, 11/2018, Tax Credit Specialist
Timeline
Director
Faria Management
05.2022 - Current
General Manager
Dermot Companies
09.2020 - 05.2022
Property Manager
Domain Companies
06.2018 - 09.2020
Affordable Portfolio Manager
GFB Management
08.2017 - 06.2018
Regional Manager
Related Management
04.2017 - 08.2017
Property Manager
Related Management
02.2015 - 03.2017
Office Manager
Related Management
07.2012 - 02.2015
On-Site Assistant Property Manager
Roizman & Companies
05.2007 - 07.2008
Visual Merchandiser
Banana Republic
11.2006 - 06.2012
Residential Leasing Associate
Hekemian & Company
08.2005 - 04.2007
Tax Credit Specialist -
Quadel
MOR Specialist -
National Center for Housing Management
Fair Housing Specialist -
National Center for Housing Management
NY State Notary -
Accredited Resident Manager -
Institute for Real Estate Management
Certified Occupancy Specialist -
National Center for Housing Management
B.S. - Political Science, Biology
Morgan State University
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