Tiffany Tyson
New York,USA
Summary
Professional with experience in managing events, prepared for this role. Skilled in event planning, vendor coordination, and budget management. Strong focus on team collaboration and achieving results, adaptable to changing needs. Reliable and resourceful, bringing creativity and organization to every project.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Captain Waiter
Friend of a Farmer Restaurant
New York, NY
07.2023 - 12.2025
- Trained and mentored 25 + junior staff on menu knowledge and service protocols to ensure consistent excellence in service.
- Managed 100 + reservations and seating arrangements to optimize table turnover rates.
- Implemented upselling strategies that contributed to increased average check size per guest.
- Developed rapport with regular patrons, fostering loyalty and repeat business.
General Manager
The Chick Inn
New York City, New York
01.2022 - 05.2023
- Supervised 30+ employees within the restaurant.
- Oversaw the health and safety protocols within the restaurant, taking the restaurant from a B status to an A status.
- Kept food cost within a certain threshold, reducing it by 50% from initial onset.
- Contributed to successful private events by collaborating with event planners on menu selections, seating arrangements, and timeline coordination.
- Aided in staff development, successfully moving multiple employees from entry level to positions of leadership.
Floor Manager
The Chick Inn
New York City, New York
11.2021 - 01.2022
- Created protocols for scheduling, employee leave, and inventory tracking.
- Developed new staff training, and testing for training completion.
- Resolved customer complaints promptly, fostering positive dining experiences and repeat business.
Server
The Chick Inn
New York City, New York
08.2021 - 11.2021
- Became lead server and trained all new hires within the first month of hire.
- Solely maintained a 19-table section.
Server
Village Inn Restaurant
Las Cruces, New Mexico
02.2020 - 06.2021
- Facilitated with seasonal pies sales by helping bake and decorate over 1000 pies.
- Adjusted protocols to be within COVID-19 guidelines.
Program Manager
Wellness, Alcohol, and Violence Education Program at New Mexico State University
Las Cruces, New Mexico
08.2017 - 01.2020
- Implemented 15+ campus wide reoccurring programs focused on campus wellness and violence prevention.
- Collaborated with Burrell College of Osteopathic Medicine to provide wellness programs aimed at reducing stress and improving overall wellness.
- Tracked program and presentation participation rates and outcomes, maintaining a 96% comprehension rate.
- Hired and supervised 15 Peer Educators.
- Integrated evidenced based/best practices for health and safety into campus programming to foster student success.
- Collaboratively worked with 25 + on and off campus organizations in developing new health and safety initiatives for student success.
- Rebranded and restructured program website and social media pages; increasing webpage activity by 19% and social media pages by 29%.
Administrative Assistant
Wellness, Alcohol, and Violence Education Program at New Mexico State University
Las Cruces, New Mexico
05.2016 - 05.2017
- Administered Student Lifestyle Surveys and CORE Institute Surveys to 800+ students on a yearly basis.
- Scheduled 20 + staff on a weekly, monthly and semester basis via outlook.
- Developed biannual trainings for peer educators for duties including content development, tabling, presentation curricula, crisis management, and wellness programming.
Peer Educator
Wellness, Alcohol, and Violence Education Program at New Mexico State University
Las Cruces, New Mexico
05.2013 - 05.2016
- Created and distributed programmatic promotional materials via paper, social media, email blasts and radio ads.
- Developed and delivered presentations on the various WAVE topics to audiences ranging from 5-200 individuals.
- Developed, constructed, and implemented educational haunted houses and escape rooms.
Crisis Responder
Crisis Assistant Listening Line (CALL)
Las Cruces, New Mexico
01.2014 - 05.2015
- Provided support & resources for 200+ callers.
- Assessed callers' safety, and assisted law enforcement when callers were in danger.
- Completed daily reporting on call content, resources provided and further steps to be taken.
Education
Bachelor of Arts - Theatre Arts
New Mexico State University
Las Cruces, New Mexico01.2016
Skills
- Event planning
- Team management
- Reservation handling
- Strong leadership
- Menu design
- Customer service management
- Complaint handling
- Team supervision
- Conflict management
- POS system operation
- High volume dining
- Sales techniques
Certification
Event Planner Certificate- International Association of Professions Career College
Qualifying Certificate in Food Protection- New York City Department of Health and Mental Hygiene
Timeline
Captain Waiter
Friend of a Farmer Restaurant
07.2023 - 12.2025
General Manager
The Chick Inn
01.2022 - 05.2023
Floor Manager
The Chick Inn
11.2021 - 01.2022
Server
The Chick Inn
08.2021 - 11.2021
Server
Village Inn Restaurant
02.2020 - 06.2021
Program Manager
Wellness, Alcohol, and Violence Education Program at New Mexico State University
08.2017 - 01.2020
Administrative Assistant
Wellness, Alcohol, and Violence Education Program at New Mexico State University
05.2016 - 05.2017
Crisis Responder
Crisis Assistant Listening Line (CALL)
01.2014 - 05.2015
Peer Educator
Wellness, Alcohol, and Violence Education Program at New Mexico State University
05.2013 - 05.2016
Bachelor of Arts - Theatre Arts
New Mexico State University
ADVANCED TRAINING
- Certified Naloxone Train the Trainer, Dona Ana County Health Department
- Time Management, New Mexico State University
- Communication Breakthrough, New Mexico State University
- Cultural Fluency for Working with Sex and Gender Minorities, New Mexico Community AIDS Partnership
- Social Media Workshop, Simply Social Media