Results-oriented professional with track record of enhancing team collaboration and streamlining workflows to drive project success. Communications, and marketing strategies to attain business goals and objectives. Ability to develop, plan, coordinate, execute, and deliver projects with a degree of independence. Strategic thinker with broad perspective and analytical skills.
Overview
22
22
years of professional experience
Work History
INTERAGENCY COORDINATOR
Department of Economic Development and Commerce
01.2023 - Current
Create high-level professional work plans aligned to the goals and objectives of the agency to achieve the operations of the Business Development Area of the DDEC
Development of intergovernmental relations to achieve the implementation of projects and programs that promote the economic development of Puerto Rico
Strategic meetings with government representatives, mayors, business owners and stakeholders to plan and coordinate events, announcements, and strategies to make visible and promote DEDC's programs and services
Create and conceptualize events and strategic initiatives to increase the reach and diffusion of the DDEC's offerings
Support in communications strategies with high-level message writing, presentations, proposals, executive reports, project conceptualization, social media TP’s development, web page, among others
Coordination of events with a high level of details
Strategic visits to the field to coordinate the operational details of events and projects, to ensure that program goals and objectives are met
Support in the realization of trade missions and export promotion among local entrepreneurs
Act as representative of the Assistant Secretary in strategic talks, events and meetings, as requested
Development and Coordination of Elevate Summit on February 2024 - Sold Out
Coordinated 25+ local business announcements with the participation of the Secretary of the DEDC, to make visible the investment and jobs created
Update of Business Development Programs on the Web Site
COMMUNICATIONS & MARKETING DIRECTOR
Puerto Rico Public Health Trust
01.2019 - 12.2023
Company Overview: a program of the Puerto Rico Science Technology & Research Trust
Develop and execute an integrated multi-channel communications, marketing, and public relations plan in accordance with the organization's mission to increase engagement and awareness of the program
Management of all communication channels, including, social media platforms (4), website, blogs, newsletters, podcasts, articles, videos, and storytelling communication
Develop press release, letters, speeches, talking points, Q&A, articles, blogs, creation, and delivery of executive-level presentations among other communication pieces
Work with key internal role-players to brainstorm content ideas, in line with the company’s strategy and in support of various brand initiatives
Generate and develop upscale events from concept to execution, including planning, agenda, promotional material, media plan, setup, and post-event review
Create specialized, consumer-friendly content to increase traffic, followers, and engagement
Build and cultivate a strong media network that facilitates the dissemination and publication the organization initiatives and projects
Work with the public relations agency to promote initiatives relevant to the organization's strategic plan
Provide expert communication coaching and prepare spokespersons for media interviews, speeches, events, and meetings as needed
Maintain updated press kits, branding, boilerplates, executive bios, and other institutional documents
Strong experience in design, edition, and execution of social media campaigns
KPI analysis and reporting on social media campaign performance
Media point of contact and inquiries fulfillment
Manage complex projects in time-sensitive contexts
Budget administration in accordance with organizational policies and procedures
Direct PRPHT's communications program and supervise, train, and evaluate three staff
Assist and work closely with the Chief of Marketing and Communications Officer and program directors to develop and execute communications strategies
A program of the Puerto Rico Science Technology & Research Trust
Position PRPHT as a credible, go-to entity during the COVID-19 pandemic
Support strong growth of PRPHT in just three years
Increased followers on all social media platforms
Creation of the digital program Salud Pública al Mediodía, which served as a guide for communities and journalists during the COVID-19 pandemic (100+ episodes)
Strong Media Network
Managed public relations efforts, securing positive media coverage and enhancing company reputation.
Implemented social media strategies that grew online community engagement, ultimately leading to increased brand loyalty.
Streamlined internal communications processes, fostering a more collaborative and efficient work environment.
Optimized website content for improved search engine rankings, driving increased organic traffic to company pages.
Led team of marketing professionals, offering mentoring and coaching to build knowledge and skills.
Crafted persuasive sales collateral materials that effectively communicated product benefits to potential clients.
Spearheaded corporate event planning efforts, ensuring smooth execution and maximum impact on target audiences.
MARKETING & COMMUNICATION OFFICER
Puerto Rico Industrial Development Company
01.2007 - 12.2019
Effectively developing, managing, executing, and measuring PRIDCO’s integrated, multi-channel marketing strategies to increase agency awareness
Overseeing all promotions being staged through seminars, promotional events, conferences, conventions, press conferences and social media campaigns
Leading, producing and coordinating top-level activities for international journalists and site-selectors consultants
Collaborating with cross functional team to delineate and assess marketing plans, strategies, and priorities
Develop and implement marketing plans for local and federal programs of the Business Development Department and the new Department of Economic Development and Commerce of Puerto Rico (DDEC)
Designing, creating, and implementing strategies to promote our programs and services to impact decision makers to generate employments in Puerto Rico
Producing PRIDCO departments press releases, talking points and proof-reading all company’s promotional material
Develop reports, dashboards, and presentations to track efforts and deliver results
Giving advice and supporting the Federal Contracting Center (FeCC), a federal procurement program, promoting federal contracting in Puerto Rico
Supporting the FeCC and PRIDCO’s webpage upgrade, creating the newsletter, coordinating video conferences and improvement of the social media strategy
Generate local events and conventions and participate in special events in and outside Puerto Rico
Create branding, promotional plans and launching events for new programs and services
Assisting and representing the department’s Director in meetings and events
Spearheaded massive event for federal business market, aerospace industry & MRO, manufacturing & BPO sectors, and other prospects
Developed and launched company’s new website information and presentation
Developed and executed PRIDCO’s roadshow which promoted programs and services in and outside the island
Implemented marketing plan yielded an increase in clients’ participation and new leads for the FeCC program
COMMUNICATION & PUBLIC RELATIONS DIRECTOR
Municipality of Toa Baja
01.2003 - 12.2005
Led and administered all aspects of the department; supervised seventeen (17) employees performing full range communications assignments
Advisor to the Mayor on Communications matters; represented the mayor in official events, as requested
Wrote, edited, and proof-read Mayor’s messages and speeches; produced press releases on municipal projects, programs, services, and other endeavors
Created, organized, and performed all the official events, press conferences and media coverage coordination
Achieved a well-coordinated team which delivered full support of Mayor’s official activities
Generate and maximize municipality events and participation
Education
Master’s degree - Public Health
Medical Sciences Campus - UPR Rio Piedras
San Juan, PR
05.2025
Master’s degree - Marketing
University of Phoenix
Guaynabo, P.R.
01.2007
Bachelor’s degree - Advertising, Journalism and Public Relations
University of Puerto Rico- Río Piedras Campus
San Juan, PR
01.1995
Skills
Strong Leadership Skills
Persuasive Communicator
KPI & Strategic Planning
Public Relations & Media Specialist
Social Media Performance
Core Capabilities Skills
10+ years of Comprehensive
Strong Leadership Skills
Persuasive Communicator
Marketing & Comm experience
KPI & Strategic Planning
Team Player & Builder
Market Research & Analysis
Topnotch Client Relations
Marketing Plan & Execution
Solid Communications skills
Public Relations & Media Specialist
Social Media Performance
Budget & Presentation skills
Bilingual (English & Spanish)
Decision-making aptitude
Professional Overview
Results-oriented professional with proven track record planning and leading comprehensive communications and marketing strategies and executing superior clients’ management to attain business goals and objectives. Competent managing and leveraging a wide variety of stakeholders for timely and efficient execution of assignments. Ability to develop, plan, coordinate, execute and deliver projects with a degree of independence. Strategic thinker with broad perspective and analytical skills.
Timeline
INTERAGENCY COORDINATOR
Department of Economic Development and Commerce
01.2023 - Current
COMMUNICATIONS & MARKETING DIRECTOR
Puerto Rico Public Health Trust
01.2019 - 12.2023
MARKETING & COMMUNICATION OFFICER
Puerto Rico Industrial Development Company
01.2007 - 12.2019
COMMUNICATION & PUBLIC RELATIONS DIRECTOR
Municipality of Toa Baja
01.2003 - 12.2005
Master’s degree - Marketing
University of Phoenix
Master’s degree - Public Health
Medical Sciences Campus - UPR Rio Piedras
Bachelor’s degree - Advertising, Journalism and Public Relations
Executive II - Grants Manager at The Department of Commerce and Economic OpportunityExecutive II - Grants Manager at The Department of Commerce and Economic Opportunity
Customer Service Analyst at Department of Employment and Economic DevelopmentCustomer Service Analyst at Department of Employment and Economic Development