Hi, I’m
Tiffany Vallejo
Office Manager
Willis,TX
Summary
Well-organized Office Manager focused on patient care. I'm dependable with superior work ethic and dedication. Love working with patients to ensure treatment is done, even if financing is required to do so. I have a great attitude and take pride in my hard work. I bring over 20 years experience and am a fast learner. I'd love the opportunity for an interview to see if I would be a good fit with your company!
Overview
27
years of professional experience
Work History
Conroe Dental HealthConroe, TX
Front Office Manager
08.2017 - 10.2021
Job overview
- Well organized office manager focused on patient care.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Presented treatment plans with high acceptance rate.
- Verified insurance and submitted all claims and pre-authorizations.
- Utilized patient and staff feedback to maintain relationships and increase revenue.
- Educated patients to ensure they understood their treatment plans and answered any questions they may have had.
- Coached employees through day-to-day work, making sure we met our production goals.
- Scheduled and coordinated all patient appointments.
Dr. Thomas LeeWillis, TX
Office Manager
01.2013 - 10.2017
Job overview
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall production.
- Managed patient care, scheduled appointments, treatment plans, financial arrangements, and handled all insurance verification and claims.
- Assisted doctor, hygienist, and assistants when needed.
- Educated patients and stressed importance of good dental care.
- Handled payroll and end of day reports.
Truly DentalMontgomery, TX
Front Office Manager
05.2010 - 09.2013
Job overview
- Filed all dental claims/pre-authorizations and verified insurance.
- Coached employees through day-to-day work and made sure we made our production and collection goals.
- Processed payroll and company taxes.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Created treatment plans and scheduled all patient appointments.
Stonebridge Dental AssociatesMcKinney, TX
Front Office Assistant
04.2001 - 03.2010
Job overview
- Completed patient check-in processes by verifying insurance and submitting forms to the team.
- Greeted visitors and patients upon arrival, offered assistance and answered any questions.
- Maintained automatic dental confirmation system.
- Monitored front office waiting room for cleanliness.
- Collected all patient portions upon arrival.
Bob Hughes DisplayHouston, TX
Office Assistant
06.1997 - 04.2001
Job overview
- Delivered clerical support by handling range of routine and special requirements.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Handled all shipping and receiving of products.
- Developed correspondence letters, memos and emails.
- Answered all incoming calls and invoicing.
Foleys Retail StoresThe Woodlands, TX
Clinique Consultant
08.1999 - 03.2001
Job overview
- Greeted all customers with a smiling face and helped them with their purchases.
- Coordinated work schedule with manager and helped train new employees.
- Attended continuing education programs to better succeed at selling.
- Stocked makeup and made sure counter was clean and presentable.
Education
Lonestar/Montgomery College, The Woodlands, TX
No Degree from Business Administration
Jersey Village High School, Houston, TX
High School Diploma
05.1998
Skills
- Coaching and Mentoring
- Microsoft Office and Quickbooks
- Handling Patient Scheduling/Treatment Planning
- Decision Making/Team Leader
- Proficient in Dentrix/Dexis/Eaglesoft/Demandforce
- Dental Terminology
- Care Credit
- HIPPA
- Dental Assisting
- Patient Education
Timeline
Front Office Manager
Conroe Dental Health
08.2017 - 10.2021
Office Manager
Dr. Thomas Lee
01.2013 - 10.2017
Front Office Manager
Truly Dental
05.2010 - 09.2013
Front Office Assistant
Stonebridge Dental Associates
04.2001 - 03.2010
Clinique Consultant
Foleys Retail Stores
08.1999 - 03.2001
Office Assistant
Bob Hughes Display
06.1997 - 04.2001
Lonestar/Montgomery College
No Degree from Business Administration
Jersey Village High School
High School Diploma
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