Tiffany van Haaften
Tucson,Arizona
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Human Resources Generalist
Fred G. Acosta Job Corps
Tucson, AZ
11.2023 - Current
- Conducted new hire orientation sessions and onboarding activities to ensure successful transition into the organization.
- Developed and maintained job descriptions, performance evaluation forms, employee handbooks, and other HR related documents.
- Assisted with recruitment efforts by sourcing candidates through various channels such as LinkedIn, Indeed, Glassdoor.
- Provided guidance on labor laws and regulations to ensure compliance with applicable federal, state and local rules.
- Coordinated employee benefits including health insurance plans, 401k savings plan, vacation and sick leave policies and other programs.
- Performed data entry of employee information in HRIS system for accurate record keeping.
- Administered employee benefit plans.
- Addressed harassment allegations, work complaints or other employee concerns.
- Maintained and updated organizational charts, employee handbooks or performance evaluation forms.
- Interpreted and explained human resources policies, procedures or regulations.
- Analyzed employment-related data and prepared reports.
- Prepared or maintained employment records using human resources management system software.
- Selected qualified job applicants or referred to managers to make hiring recommendations.
- Contacted job applicants to inform of application status.
- Hired employees and processed hiring-related paperwork.
- Scheduled or conducted new employee orientations.
- Searched for qualified job candidates using computer databases, media advertisements or employee referrals.
- Analyzed job descriptions and determined recruitment plan, timeline and advertising efforts to fill positions.
- Established and generated various reports to verify HR compliance.
- Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
- Established and maintained trusted relationships around organization to optimize business and employee experience.
- Maintained human resources records by processing applications and resumes.
- Conducted background checks and orientation, coordinating new employee onboarding process.
- Worked closely with human resources business partners to facilitate year-end talent reviews and articulate team strengths.
- Engaged in operations analysis, needs assessment and process mapping to optimize departmental structures and leadership.
- Designed new employee packages and sent out via mail and e-mail.
- Created and maintained employee records, including new hires, terminations, salary changes, and tax withholding forms.
- Reviewed timesheets for accuracy and completeness prior to processing payroll.
- Assisted with auditing processes related to payroll.
- Performed manual calculations for retroactive pay adjustments or special payments as required.
- Onboarded new employees in time reporting and payroll systems.
- Prepared manual checks and submitted direct deposit through online banking.
- Managed payroll and time and attendance systems.
- Processed and issued paychecks and earnings statements.
Administrative employee invoicing service support
Toyota Material Handling
12.2020 - 05.2023
- Performed administrative and clerical work
- Continuous contact with customer providing exceptional customer service
- Trained employees on job requirements
- Exceptional communication skills.
- Organized and managed office files and records.
- Answered incoming calls and emails from customers, vendors, and other third parties.
- Processed invoices, orders, and payments for goods or services received.
- Handled confidential documents with discretion and professionalism.
- Responded effectively to sensitive inquiries or complaints.
Receptionist - Purchase - Administration - Management assistant
Phuntronix
08.2014 - 08.2020
- Exceptional communication skills in receiving customers both in person and telephonically, key management, in charge of opening and closing the building each day, scheduled and organized meetings
- Purchasing: place orders, requested quotes, negotiated with suppliers Administration: bookkeeping and payments preparation, processing mail, maintained executing and archiving documents to include emails and invoice completion.
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Performed data entry tasks into various computer systems accurately and promptly.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Assisted with special projects assigned by management when required.
- Organized conference room reservations for meetings or events.
- Prepared welcome packages for new hires containing relevant paperwork and other important details.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
Information desk employee
Gamma
01.2012 - 06.2014
- Request information, place orders, telephone work
- Greeted customers and provided assistance in a professional manner.
- Answered customer inquiries regarding services, products, or procedures.
- Assisted customers with locating items within the store.
- Provided information to customers about sales and special offers.
- Maintained an organized and clean workspace at all times.
- Resolved customer complaints in a timely fashion.
- Recorded customer comments and feedback for management review.
- Utilized computer systems to enter data accurately into databases.
- Ensured that all customer transactions were completed efficiently.
Cashier
Kruidvat
07.2011 - 01.2012
- Key management position - opened and closed the store daily
- Managed registers and receipts
- Also, managed customer service for the store which included any complaints registered by the customers
- Reconciled any issues rapidly.
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
Head of Sales
Didi Fashion B.V.
05.2010 - 05.2011
- Manager: managed schedules of employees, oversaw administrative functions of the office
- Reconciled any issues with customers.
- Directed a team of regional sales managers, providing guidance on successful sales tactics.
- Created training programs for new sales employees.
Education
High School Graduate -
Waldheim Mavo, The Netherlands (Baarn)
08.2004
Skills
- Exceptional customer service
- Very well organized
- Very adept at problem solving
- Works very well equally with teams or alone
- Human Resources
- Employee Onboarding
- Personnel Recruitment
- ADP Workforce Now
- Recruitment
- Personnel engagement
- Benefits Administration
- Payroll expertise
- Training and mentoring
- Compensation and benefits
- Payroll Processing
- Termination Procedures
- Report Generation
- Organizational Development
- Background Checks
Certification
- CPR Certificate (2023-12-21)
Languages
Dutch
Native/ Bilingual
German
Limited
References
References available upon request.
Timeline
Human Resources Generalist
Fred G. Acosta Job Corps
11.2023 - Current
Administrative employee invoicing service support
Toyota Material Handling
12.2020 - 05.2023
Receptionist - Purchase - Administration - Management assistant
Phuntronix
08.2014 - 08.2020
Information desk employee
Gamma
01.2012 - 06.2014
Cashier
Kruidvat
07.2011 - 01.2012
Head of Sales
Didi Fashion B.V.
05.2010 - 05.2011
High School Graduate -
Waldheim Mavo, The Netherlands (Baarn)
- CPR Certificate (2023-12-21)
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