TYRESE FELDER
America’s Best Contacts & Eyeglasses
Bridgewater,NJ
3
years of professional experience
Dedicated optical professional with three years of experience in eye-care and retail settings. Expertise in eyewear selection, customer service, appointment scheduling, record maintenance, and office operations support. Committed to enhancing patient experiences through effective communication and organization.
Work History
Optical Associate
11 Months- Greeted patients, delivering professional and friendly customer service to enhance patient experience.
- Greeted patients and provided professional, friendly customer service.
- Scheduled and confirmed eye exam appointments, ensuring efficient patient flow.
- Answered phones and addressed patient inquiries, providing timely information to support patient needs.
- Maintained accurate patient records and office documentation.
- Ensured office and frame displays were tidy and well-organized.
- Supported optometrists and office staff with daily operations.
- 1 Year
- Assisted patients with eyewear selection and fitting to enhance customer satisfaction.
- Educated customers on lens options and care instructions for optimal usage.
- Coordinated appointment scheduling to optimize patient flow and service delivery.
- Collaborated with optometrists to ensure accurate prescriptions and follow-up care.
Optical Sales Associate
1 Year 8 Months- Assisted customers with selecting eyeglass frames, lenses, and other optical products.
- Provided personalized customer service to enhance shopping experience in fast-paced retail environment.
- Scheduled eye exams and managed appointments.
- Processed customer purchases and accurately managed payment transactions to ensure smooth sales process.
- Curated and organized eyewear displays to attract customers and promote product visibility.
- Assisted with optical orders and verified customer information.
- Worked collaboratively with optometrists, opticians, and team members to ensure excellent patient care.
- 2 Years
- Assisted customers with frame selection and lens options to enhance satisfaction.
- Collaborated with team members to maintain a clean, organized, and visually appealing store environment.
- Educated clients on contact lens care and maintenance for improved eye health.
Education
High School Diploma
Skills
Eyewear selection
Optical Retail Sales
Optical dispensing
Optical measurement techniques
Scheduling
Appointment scheduling
Front Desk Operations
Telephone Communication
Record management
Cash handling
Customer Service
Patient Relations
Team Collaboration
Problem Solving
Frame selection
Timeline
Optical Sales Associate
America’s Best Contacts & Eyeglasses
01.2024 - 09.2025Read More
Optical Associate
Eye-Care Practice
01.2023 - 12.2023Read More
University High School
High School Diploma
Read More