Trained multiple associates how to merchandise and help with their onboarding.
visual and detailed in merchandising to create appealing visuals that attracted customers that drove sales.
Enhanced customer satisfaction with personalized service and care to each and every customer experience.
Lead large and small teams with projects in a timely matter.
Communication with other management about changes to the floor.
Works In a quickly timely manner.
Reciving Supervisor
Burlington Stores, Inc.
06.2022 - 09.2022
Directed and coordinated roles and responsibilities of receiving associates with efficiency and intelligence.
Facilitated seamless communication between management and associates by communicating addressing any team concerns and providing updates on department initiatives with fellow management.
Pushes and motivates team for engagement.
Delegate training new associates while leading a team.
Sales Floor Supervisor
Burlington Stores
09.2020 - 06.2022
Trained multiple associates how to merchandise and help with their onboarding.
visual and detailed in merchandising to create appealing visuals that attracted customers that drove sales.
Enhanced customer satisfaction with personalized service and care to each and every customer experience.
Lead large and small teams with projects in a timely matter.
Communication with other management about changes to the floor.
Works In a quickly timely manner.
Customer Service Supervisor
Burlington Stores
08.2013 - 09.2020
Over the past 5 years at this job, I've held multiple different positions
In my first 2 months here, I worked in receiving
In receiving I would get store product ready to be on the floor and work in a team to get it on the floor
From October of 2013 until March of 2016, I worked as a cashier
I was then promoted to a customer service supervisor, and that is the position I am at now
As a supervisor I drive good customer service while leading a team of 14 cashiers
my major duties aside from customer service is making sure cashiers are doing their job, keeping the front end clean and organized, making sure product in the queuing line was always stocked and I can count tills as well
Education
Elementary Education -
Seminole State College of Florida
Sanford, FL
12.2015
Skills
Customer Service
Hardworking
Dedicated
Attention to detail
Teamwork
Listener
Leader
Communication
Certification
Customer Service Skills assessment, Completed, 10/01/18