Summary
Overview
Work History
Education
Skills
Timeline
Generic

TIFFANY Vernon

Cleveland Heights,OH

Summary

Organized and dependable candidate with 20+ years of experience and known for my dedication providing premium patient care. Successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

24
24
years of professional experience

Work History

Surgical Coordinator

Cleveland Clinic
04.2022 - Current
  • Efficiently managed high volume caseloads while maintaining meticulous attention to detail in scheduling logistics and documentation.
  • Maintained strict adherence to HIPAA regulations, protecting the privacy of patient information at all times.
  • Enhanced surgical team communication by maintaining accurate schedules and promptly addressing any changes or concerns.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Served as a liaison between patients, families, clinicians, and hospital staff throughout the entire surgical process.
  • Worked closely with operating room staff to ensure proper setup and sterilization of instruments prior to each case.
  • Collaborated with multidisciplinary care teams to develop comprehensive perioperative plans tailored to individual patient needs and preferences.
  • Updated daily operating room calendars with accurate appointment schedules.
  • Updated patient records to reflect upcoming surgeries and medical histories.
  • Assisted with medical coding and billing tasks.

Medical Assistant

Cleveland Clinic
07.2000 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Taught patients about medications, procedures, and care plan instructions.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Verified patient insurance coverage and collected required co-payments.
  • Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
  • Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
  • Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.

Education

Remington College
Cleveland, OH
06.1996

High School Diploma -

Cleveland Heights High School
Cleveland Heights, OH
06.1993

Skills

  • Strong Communication Skills
  • Insurance Verification
  • Professionalism and Confidentiality
  • Patient coordination
  • Medical Office Experience
  • Preoperative preparation
  • Resourcefulness and Initiative
  • Postoperative follow-up
  • Healthcare Compliance Understanding
  • Data entry proficiency
  • Schedule Coordination
  • EMR Updating
  • Following up with patients
  • HIPAA Compliance
  • Maintaining confidentiality
  • Updating charts
  • Facility coordinating
  • Problem-Solving
  • Computer Proficiency
  • CPT Coding
  • Flexible Schedule
  • Staff Leadership
  • Office Management
  • Epic Systems
  • Documentation Review
  • BLS Certified
  • Data Management
  • Relationship Building

Timeline

Surgical Coordinator

Cleveland Clinic
04.2022 - Current

Medical Assistant

Cleveland Clinic
07.2000 - Current

Remington College

High School Diploma -

Cleveland Heights High School
TIFFANY Vernon