Tiffany Vidrio
Brownsville,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Unarmed Security Officer
Allied Universal Security Services
04.2024 - Current
- Completed full building and grounds patrols to spot and investigate concerns.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Patrolled parking lots and garages to determine security of vehicles and property.
- Implemented access control procedures to prevent unauthorized entry into restricted areas of the facility.
- Trained new security personnel to remain vigilant, apply best practices and comply with policies and procedures.
Animal Care Technician
City Of Brownsville
09.2023 - 03.2024
- Maintained clean and safe living environments for animals by conducting regular inspections and cleaning enclosures thoroughly.
- Enhanced facility operations by maintaining accurate records of animal health, treatments, and daily activities.
- Administered medications to animals in treatment and documented changes in condition.
- Monitored animal behavior to detect any signs of distress, illness, or injury, taking appropriate action when necessary.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Washed, trimmed, and brushed animals to maintain good grooming standards.
Customer Service Representative
Advanced Call Center Technologies LLC
04.2023 - 06.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Manager of MsVidriosShop
Esty
01.2018 - 12.2021
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
Education
Associates of General Studies -
Texas Southmost College
High School Diploma -
Porter Early College High School
06.2019
Skills
- Social and New Media
- Sales Record Management
- Microsoft Office
- Proof Reading and Editing
- Computer Proficiency
- Reliability
Accomplishments
Microsoft Office Specialist Certification
Timeline
Unarmed Security Officer
Allied Universal Security Services
04.2024 - Current
Animal Care Technician
City Of Brownsville
09.2023 - 03.2024
Customer Service Representative
Advanced Call Center Technologies LLC
04.2023 - 06.2023
Manager of MsVidriosShop
Esty
01.2018 - 12.2021
Associates of General Studies -
Texas Southmost College
High School Diploma -
Porter Early College High School
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