Summary
Overview
Work History
Education
Timeline
Generic

Tiffany Viltz

Jacksonville

Summary

Professional supervisor well-versed in team leadership and operational management. Proven ability to enhance team performance and streamline processes. Known for fostering collaborative environment and consistently achieving results, adapting to dynamic needs with reliability and flexibility.

Overview

15
15
years of professional experience

Work History

Lead Supervisor

FLIK Hospitality
03.2022 - Current
  • Demonstrated strong leadership skills, motivating team members to reach their full potential through coaching and mentoring efforts.
  • Assisted upper management in achieving long-term company objectives with timely execution of key projects.
  • Championed employee development by offering regular training opportunities, supporting professional growth, and cultivating a culture of learning.
  • Instructed employees on proper cleaning and sanitation of equipment and surfaces.
  • Educated workers about proper safety procedures to prevent accidents and injuries.
  • Enhanced customer satisfaction with timely responses to inquiries and effective resolution of issues.
  • Collaborated with cross-functional teams on various initiatives to optimize operational performance across departments.

Patient Line Cook

Morrison Healthcare Food Services
11.2020 - 03.2022
  • Provided excellent customer service, addressing patient concerns promptly and professionally.
  • Fostered a positive teamwork environment through open communication channels between team members at all times.
  • Prepared nutritious meals that adhered to hospital guidelines for balanced diets while still being flavorful and enjoyable for patients.
  • Supported dietary restrictions of patients by creating customized meal options based on their individual needs.
  • Collaborated with fellow team members to ensure smooth communication and coordination during busy service periods.
  • Maintained a clean and sanitary workspace, adhering to strict health code regulations for optimal food safety.

Food Service Worker

FLIK Hospitality
11.2018 - 11.2020
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.

Supervisor

Sodexo USA
08.2010 - 11.2018
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Education

Associate Of Business Administration -

Edward Waters University
Jacksonville, FL

Diploma -

Alfred Lawless High School
New Orleans, LA
05.1996

Timeline

Lead Supervisor

FLIK Hospitality
03.2022 - Current

Patient Line Cook

Morrison Healthcare Food Services
11.2020 - 03.2022

Food Service Worker

FLIK Hospitality
11.2018 - 11.2020

Supervisor

Sodexo USA
08.2010 - 11.2018

Associate Of Business Administration -

Edward Waters University

Diploma -

Alfred Lawless High School

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Tiffany Viltz