Job Search Status
Open to workDesired start date: Immediately
Open To Work
Tiffany Vincent
Gulfport,MS
Work Preference
Summary
Dynamic and detail-oriented professional with a strong background in customer service and housekeeping at Hard Rock Casino. Proven ability to enhance team productivity and ensure compliance with health and safety standards. Exceptional communicator skilled in staff training and multitasking, dedicated to delivering outstanding guest experiences.
Organized and efficient Job Title supporting corporate level officers and senior management personnel with demonstrated expertise in financial and operational leadership. Adroit professional exemplifies multidisciplinary managerial skill in process, procedure and policy improvement initiatives. Accomplished in workflow optimization techniques implementation which increase productivity, reduce labor and maintain business integrity and quality of service.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Housekeeper
Hard Rock Casino
11.2024 - 09.2025
- Maintained cleanliness and organization in guest rooms and public areas.
- Executed daily cleaning tasks using industry-standard equipment and environmentally-friendly products.
- Collaborated with team members to ensure timely completion of housekeeping assignments.
- Implemented safety protocols to minimize hazards during cleaning operations.
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
- Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.
- Assisted in training new staff on cleaning procedures and standards of service.
- Responded promptly to guest requests for additional services or amenities.
Office Supervisor
Customized Flooring
06.2018 - 06.2023
- Supervised daily operations to ensure workflow efficiency and adherence to company policies.
- Trained new employees on procedures, safety protocols, and customer service standards.
- Managed inventory levels, coordinating with suppliers to maintain stock availability.
- Implemented process improvements that enhanced team productivity and reduced errors.
- Oversaw the onboarding process for new employees, ensuring proper training was provided for seamless integration into the team.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Worked on inventory and supply use procedures to enhance efficient and economical use of equipment and supplies.
- Ensured timely completion of projects by monitoring deadlines and setting clear expectations for team members.
- Managed daily schedules, appointments, and meetings for upper-level executives to ensure optimal time management.
- Ensured compliance with federal regulations regarding labor laws, taxes, payroll processing while maintaining accurate records.
Human Resources Manager
Coastal Painting Contractors and 6
05.2005 - 06.2010
- Maintained cleanliness and organization in guest rooms and public areas.
- Executed daily cleaning tasks using industry-standard equipment and environmentally-friendly products.
- Collaborated with team members to ensure timely completion of housekeeping assignments.
- Implemented safety protocols to minimize hazards during cleaning operations.
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
- Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.
- Assisted in training new staff on cleaning procedures and standards of service.
- Responded promptly to guest requests for additional services or amenities.
CNA
Woodland Village Nursing Center
05.2011 - 06.2016
- Assisted residents with daily living activities, ensuring comfort and dignity.
- Monitored vital signs, documenting changes in health status for nursing staff review.
- Maintained cleanliness and safety of resident environments to promote well-being.
- Collaborated with healthcare team to develop personalized care plans for residents.
- Implemented infection control measures to enhance overall health standards within facility.
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Education
No Degree - CPR.AED.Infant& Newborn First Aid.Mental Health
Red Cross
Mississippi GED - Phycology,A&D Counseling
Southern New Hampshire University
Hooksett, NH10.2024
Skills
- Teamwork
- Housekeeping
- Customer service
- Bathroom cleaning
- Focused and detail-oriented
- Exceptional time management
- Hardworking
- Professional and courteous
- Team support and collaboration
- Detail-oriented
- Multitasking and organization
- Budget control
- Exceptional communicator
- Staff training
- Health and safety compliance
- Residential cleaning
- Bed making proficiency
- Hospitality background
Certification
Behavior health.cert
Patient communication.cert
Hippa privacy cert
Female &male reproductive system.cer
Mental health.cert
Drug& alcohol counseling.cert
Timeline
Housekeeper
Hard Rock Casino
11.2024 - 09.2025
Office Supervisor
Customized Flooring
06.2018 - 06.2023
CNA
Woodland Village Nursing Center
05.2011 - 06.2016
Human Resources Manager
Coastal Painting Contractors and 6
05.2005 - 06.2010
No Degree - CPR.AED.Infant& Newborn First Aid.Mental Health
Red Cross
GED - Phycology,A&D Counseling
Southern New Hampshire University