Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Tiffany Wallace

Willis

Summary

Dynamic Administrative Assistant with a proven track record at Quality Insulation and Roofing, excelling in customer service and data entry. Skilled in Microsoft Office and adept at fostering strong client relationships, I enhanced document organization and streamlined office supply management, ensuring efficient operations and a positive work environment. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Administrative Assistant

Quality Insulation and Roofing
Conroe
03.2023 - Current
  • Managed customer inquiries through phone and email communications.
  • Maintained office supplies inventory to ensure operational efficiency.
  • Implemented filing systems to enhance document organization and access.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Processed invoices for payment using accounting software applications.
  • Directed customer inquiries to appropriate department personnel.
  • Organized project documentation for efficient retrieval and reference.

Administrative Assistant

Ergo Flex Technologies
Conroe
02.2021 - 03.2023
  • Coordinated scheduling and logistics for roofing and insulation projects.
  • Managed customer inquiries through phone and email communications.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Maintained office supplies inventory by checking stock to determine inventory level.
  • Answered questions from customers regarding products and services offered by the company.
  • Processed invoices for payment using accounting software applications.
  • Created travel arrangements and distributed travel details to appropriate personnel.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.

Receptionist

LongString Pipe and Supply
Odessa
08.2018 - 10.2020
  • Managed multi-line phone system, ensuring efficient call routing.
  • Scheduled appointments and maintained calendars for office staff.
  • Processed incoming and outgoing mail, ensuring timely delivery.
  • Assisted with administrative tasks, including data entry and filing documents.
  • Greeted visitors and provided them with assistance.
  • Updated and recorded customer or client information to maintain accounts.
  • Verified visitors' identification cards before allowing access to the building.

Education

Certification -

Houston Dental Assisting School
Spring, Tx
07-2012

High School Diploma -

Caney Creek High School
Grangerland, Tx
05-2011

Skills

  • Customer service
  • Office management
  • Microsoft Word
  • Data entry
  • Notary signing services
  • QuickBooks
  • Customer relationship management
  • Invoice processing

Certification

  • American Association of Notaries

Affiliations

  • I volunteer for with the NCFL Football and Cheerleading league in Willis, Tx. I am the head coach for the girls cheerleading team.

Timeline

Administrative Assistant

Quality Insulation and Roofing
03.2023 - Current

Administrative Assistant

Ergo Flex Technologies
02.2021 - 03.2023

Receptionist

LongString Pipe and Supply
08.2018 - 10.2020

Certification -

Houston Dental Assisting School

High School Diploma -

Caney Creek High School

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