TIFFANY WALLACE
San Diego,CA
Summary
Compassionate professional with expertise in patient care and physical therapy principles. Demonstrates strong organizational and scheduling skills, honed through managing an independent business. Experience in clinical observation and maintaining high hygiene and customer service standards. Ready to leverage clinical support and client care skills in a role at Arcadia Home Care.
Overview
6
6
years of post-secondary education
14
14
years of professional experience
Work History
Founder & Operations Manager
Elevate
San Diego, CA
05.2026 - Current
- Developed and executed 12-week operational plans to meet production deadlines and streamline logistics for timely product delivery.
- Managed daily operations for artisan home decor business, overseeing production scheduling, inventory management, and quality control to ensure product excellence.
- Handled comprehensive administrative duties, including business registration, tax compliance, and optimizing storefront on Shopify and Etsy for enhanced online presence.
- Deliver exceptional customer service, managing client communications, resolving inquiries, and ensuring high satisfaction rates.
Clinical Observer – Physical Therapy
Catalyst Physical Therapy
San Diego, CA
03.2026 - 06.2026
- Completed required clinical observation hours shadowing licensed physical therapists and physical therapy assistants in an active clinical environment.
- Acquired practical knowledge of therapeutic exercise protocols and rehabilitation equipment setup, enhancing readiness for clinical practice.
- Cultivated understanding of clinical workflows, patient confidentiality (HIPAA), and effective bedside manner to support high-quality patient care.
- Monitored clinician-patient interactions, identifying best practices for clear communication and compassionate care to improve patient experience.
Licensed Manicurist
Spa Eforea at the San Diego Hilton Bayfront
San Diego, CA
01.2013 - 01.2019
- Delivered personalized care to clients in luxury spa, enhancing their experience through comfort and safety.
- Executed stringent sanitation and sterilization procedures for tools and workstations, ensuring compliance with state regulations and client safety.
- Evaluated client needs and physical conditions, tailoring services to ensure safety and satisfaction.
Education
Associate of Applied Science - Physical Therapist Assistant
San Diego Community College- Mesa
San Diego, CA 09.2024 - 09.2026
Associate of Arts - Photography
Oklahoma City Community College
Oklahoma City, OK 08.2005 - 09.2008
Putnam City West
Oklahoma City, OKManicurist License - Manicurist
Francis Tuttle Technology Center
Oklahoma City, OK 08.2003 - 08.2004
Skills
- Clinical Knowledge: Physical therapy observation, therapeutic exercise protocol familiarization, rehabilitation environment workflows
- Safety & Compliance: Strict adherence to state sanitation standards, hygienic workplace maintenance, and HIPAA confidentiality guidelines
- Operations & Administration: Appointment scheduling, inventory tracking, business logistics, and process optimization
- Client relationship management
- Time management strategies
- Continuous improvement
- Patient & Client Care: Empathetic communication, active listening, one-on-one client support, and maintaining dignity and comfort
- HIPAA compliance
- Active listening
References
Tatiana Rodriguez | (619) 779-9821
Rudy Gonzales | (619) 227-7502
Dr. Jennifer Lowery | (858) 472-4590
Anna-Lead Aide, Catalyst Physical Therapy| (619) 501-2195
Volunteer Experience
Den Leader | Cub Scouts Pack 888- 3 years
- Planned and led engaging weekly den meetings, fostering leadership, teamwork, and community engagement among youth members.
- Organized and supervised outdoor activities and excursions, including local nature walks and trail explorations, to develop environmental awareness and outdoor skills.
Timeline
Founder & Operations Manager
Elevate
05.2026 - Current
Clinical Observer – Physical Therapy
Catalyst Physical Therapy
03.2026 - 06.2026
Associate of Applied Science - Physical Therapist Assistant
San Diego Community College- Mesa
09.2024 - 09.2026
Licensed Manicurist
Spa Eforea at the San Diego Hilton Bayfront
01.2013 - 01.2019
Associate of Arts - Photography
Oklahoma City Community College
08.2005 - 09.2008
Manicurist License - Manicurist
Francis Tuttle Technology Center
08.2003 - 08.2004
Putnam City West