Tiffany Waller
CareGiver
Gray Court,SC
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level customer service insurance representative position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
CNA
Whitten Center
Clinton, SC
06.2019 - 05.2020
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Followed directions of licensed nurses to administer medications and treatments.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Documented patient information and care activities in electronic health record.
Aide
Rescare Homecare
Anderson, SC
04.2017 - 04.2020
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided grooming and mobility assistance to support daily living needs.
- Instructed children in health and personal hygiene habits.
- Observed and monitored children's activities.
- Transported client to medical appointments and grocery shopping.
- Organized medications and reminded about taking each on schedule.
Assistant Manager
Family Dollar
Ware Shoals, SC
05.2013 - 06.2015
- Mentored team members to enhance professional development and accountability in workplace.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Monitored security to protect employees, customers and property.
Customer Service Representative
SYKES
Greenwood , SC
09.2010 - 01.2011
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Updated account information to maintain customer records.
- Responded to customer requests for products, services, and company information.
Education
Diploma -
Ware Shoals High School
Ware Shoals, SC06.2008
Skills
- First Aid
- General Housekeeping Abilities
- Grooming and Bathing Assistance
- Great customer service skills
- Fast learner
- Dependable
Timeline
CNA
Whitten Center
06.2019 - 05.2020
Aide
Rescare Homecare
04.2017 - 04.2020
Assistant Manager
Family Dollar
05.2013 - 06.2015
Customer Service Representative
SYKES
09.2010 - 01.2011
Diploma -
Ware Shoals High School
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