Tiffany Walton
Inkster,MI
Summary
Accomplished Manager at Serenity Care Center, adept in complex problem-solving and staff development. Excelled in fostering a culture of collaboration and continuous learning, significantly enhancing employee engagement and customer relationships. Skilled in verbal communication and organizational abilities, driving forward business goals with strategic stakeholder engagement.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Manager
Serenity Care Center
09.2021 - Current
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Manager
Domus Vita
05.2018 - 06.2024
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Driver, Warehouse Orders
UPS Freight
05.2017 - 12.2022
- Loaded and unloaded trucks using pallet jacks or forklifts when required, ensuring proper handling of items.
- Obtained signatures upon delivery completion, confirming receipt of goods by customers in a timely manner.
- Supported warehouse operations by organizing products on shelves and pallets for easy retrieval during shipment preparation.
- Handled sensitive materials with care, ensuring no damage occurred during transportation or storage periods.
Driver's Assistant
Trinity Health
04.2004 - 08.2012
- Loaded products or packages onto trucks and organized items according to preset sorting procedures.
- Lifted and carried packages weighing up to Number pounds.
Education
License Practice Nurse - Nursing
05.2020
Certified Nurses - Nursing
09.1994
Skills
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Staff Management
- Staff Development
- Lead Generation
- Problem-Solving
- Organizational Skills
- Hiring and Training
- Customer Relationship Management
- Training and Development
Certification
PCA Patient care advocates.
CNA Certified nurses Is aide
DCW Direct.Care worker
Food handlings card alright grant
- Certified [Job Title], [Company Name] - [Timeframe]
- CM - Certified Manager Certification
- CPM - Certified Professional Manager
- Licensed [Job Title] - [Timeframe]
Timeline
Manager - Serenity Care Center
09.2021 - Current
Manager - Domus Vita
05.2018 - 06.2024
Driver, Warehouse Orders - UPS Freight
05.2017 - 12.2022
Driver's Assistant - Trinity Health
04.2004 - 08.2012
Serenity School of Nursing - License Practice Nurse, Nursing
Schoolcraft Community College - Certified Nurses , Nursing
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