Tiffany Wang
Chapel Hill,NC
Summary
Dynamic and detail-oriented professional with a strong background in customer service at Hibachi Japan. Proven ability to enhance customer experiences through effective communication and problem-solving skills. Highly motivated and reliable, adept at cash handling and fostering positive relationships with customers. Committed to maintaining a friendly atmosphere while ensuring operational efficiency.
Developed strong customer service and time management skills in fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Looking to transition into new field where these transferrable skills can be effectively utilized.
Overview
3
3
years of professional experience
Work History
Barista, Food Server
Tsaocaa Nanxiang
08.2025 - Current
- Maintained cleanliness and organization of workstations to ensure efficient service flow.
- Assisted in training new staff on beverage preparation and customer service protocols.
- Managed cash register operations, processing transactions accurately and efficiently.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Cleaned counters, machines, utensils, and seating areas daily.
Boba Barista
Moge Tee
06.2025 - Current
- Prepared and served a variety of boba drinks, ensuring high-quality standards.
- Managed inventory levels to minimize waste and maintain product availability.
- Trained new team members on beverage preparation techniques and customer service practices.
- Assisted in creating seasonal menu items, contributing to increased customer engagement.
- In charge of payroll and scheduling.
Cashier
Hibachi Japan
01.2023 - Current
- Operated cash register and accurately processed payments, returns, and exchanges.
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Demonstrated excellent customer service skills while interacting with customers in a friendly manner.
- Provided excellent customer service by greeting customers and offering assistance.
- Helped restock shelves when necessary to maintain an organized display area.
- Developed strong customer service skills by providing efficient and accurate service.
- Accurately processed customer payments using cash, credit cards, and checks.
- Managed large amounts of cash accurately during busy hours in a fast-paced environment.
- Handled customer complaints and inquiries in a courteous and efficient manner.
Boba Barista
Moge Tee
09.2022 - 05.2023
- Prepared various boba drinks according to recipes including milk teas, smoothies, slushies, and fruit teas.
- Checked expiration dates on ingredients used in boba drinks to ensure freshness.
- Performed cashier duties such as taking payments, making change, and providing receipts to customers.
- Provided advice on drink selection based on individual preferences or dietary needs.
- Provided detailed information about menu items to customers while upselling additional items when appropriate.
- Managed opening and closing procedures including setting up shop before start of shift.
- Developed relationships with regular customers through friendly conversation.
- Trained new baristas on proper operation of coffee machines and techniques for preparing boba drinks.
- Demonstrated ability to provide excellent customer service and handle customer inquiries in a professional manner.
Education
High School -
East Chapel Hill High
06.2025
Skills
- Customer service
- Teamwork and collaboration
- Friendly, positive attitude
- Problem-solving
- Hardworking
- Highly motivated
- Interpersonal skills
- Reliable
- Good work ethic
- Adaptability
- Driven
- Detail-oriented
- Analytical skills
- Customer assistance
- Cash handling
- Opening and closing duties
- Exceptional customer service
- Safe food handling
- Safe food handling practices
LANGUAGES
English - Native
Mandarin - Conversational
Timeline
Barista, Food Server
Tsaocaa Nanxiang
08.2025 - Current
Boba Barista
Moge Tee
06.2025 - Current
Cashier
Hibachi Japan
01.2023 - Current
Boba Barista
Moge Tee
09.2022 - 05.2023
High School -
East Chapel Hill High