Tiffany Ward
LIMA,OH
Summary
I have a robust background in diversity, health equity and inclusion, nursing management and education, with over a decade of experience in bedside nursing. As a Nursing Manager at Lima Memorial, I was successful in operational leadership, staff development, and patient care enhancement. Promoted strategic initiatives in quality improvement and efforts to have led to a notable reduction increase associate and patient satisfaction. My educational foundation includes a Master of Science in Nursing, specializing in Nursing Education, and a Master of Health Leadership. I am committed to fostering a culture of excellence and continuous improvement in healthcare settings.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Clinical Nurse Educator
James A Rhodes State College
08.2016 - Current
- Evaluated clinical staff performance, identifying areas of improvement and providing constructive feedback to drive continuous growth.
- Utilized adult learning principles to adapt teaching methods according to individual learner needs, maximizing comprehension and retention of the material presented.
- Led the development of annual training plans based on identified gaps in knowledge or skills among clinical staff members.
- Assisted in the design of simulation exercises, enhancing hands-on learning experiences for clinical staff members.
Diversity, Health Equity and Inclusion Manager
Lima Memorial Health System
03.2022 - 06.2024
- Communicated clearly with employees, suppliers, and executive team to keep everyone on same page and working toward established organizational goals.
- Monitored and analyzed employee performance to identify areas of improvement and make necessary adjustments.
- Improved patient satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed and maintained relationships with nursing leaders and associates through professional development.
Clinical Nurse Manager
Lima Memorial Heath System
09.2019 - 03.2022
- Mentored new nursing staff, fostering professional growth and development through comprehensive training programs.
- Streamlined workflow for increased efficiency by optimizing scheduling and delegating tasks to the appropriate staff members.
- Directed day-to-day nursing and operational functions for a 22 observation/inpatient and pediatric nursing unit, ensuring exceptional patient care while developing well-rounded nursing teams.
- Introduced initiatives based on staff education, infection control audits, safe medication administration and proper wound care to achieve unit and facility goals.
- Conducted routine performance evaluations, providing constructive feedback to drive continuous improvement among nursing staff members.
Registered Nurse
Lima Memorial Health System
08.2012 - 09.2019
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Managed quality care for patients and a patient load of 5with heart failure, end-stage renal disease and coronary artery disease.
Licensed Practical Nurse
Lima Memorial Hospital
11.2007 - 09.2012
- Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
- Cared for wounds, provided treatments, and assisted with procedures.
- Assisted with admissions, appointments, transfers, and discharges.
- Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.
Education
Certificate Program - Practical Nursing Program
James A Rhodes State College
Lima, OHMasters in Health Leadership - Health Leadership
Western Governors University
Salt Lake City, UT11.2023
Masters in Nursing Education - Nursing Education
Western Governors University
Salt Lake City, UT02.2020
Bachelor of Science - Nursing
Western Governors University
Salt Lake City, UT11.2016
Associate of Applied Science - Nursing
James A Rhodes State College
Lima, OH06.2012
Skills
- Staff Development
- Quality Improvement
- Clinical expertise
- Interprofessional Collaboration
- Continuing education
- Clinical Supervision
- Patient Safety
- Completing physical assessments
- Patient Care
- Attention to Detail
- Organization and Time Management
- Decision-Making
- Problem Resolution
- Verbal Communication
- Active Listening
Accomplishments
- Used Microsoft Excel to develop diversity dashboards to monitor organizational goals.
- Supervised a team of 50 staff members during the pandemic. The nursing unit was restructured into a COVID unit.
- Achieved increased associate engagement scores by implementing real-time feedback within the nursing unit.
Certification
- PALS - Pediatric Advanced Life Support
- ACLS- Advanced Cardiac Life Support
- OCN-Oncology Nursing Certifucation
Music
I love smooth R&B music to enhance relaxation.
Timeline
Diversity, Health Equity and Inclusion Manager
Lima Memorial Health System
03.2022 - 06.2024
Clinical Nurse Manager
Lima Memorial Heath System
09.2019 - 03.2022
Clinical Nurse Educator
James A Rhodes State College
08.2016 - Current
Registered Nurse
Lima Memorial Health System
08.2012 - 09.2019
Licensed Practical Nurse
Lima Memorial Hospital
11.2007 - 09.2012
Certificate Program - Practical Nursing Program
James A Rhodes State College
Masters in Health Leadership - Health Leadership
Western Governors University
Masters in Nursing Education - Nursing Education
Western Governors University
Bachelor of Science - Nursing
Western Governors University
Associate of Applied Science - Nursing
James A Rhodes State College
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