Summary
Overview
Work History
Education
Skills
Timeline
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Tiffany Washington

Brooklyn Center,MN

Summary

Dynamic administrative professional and leader with 10+ years of experience playing key role in attaining daily objectives and long-term goals across diverse office platforms. Proficient in schedule coordination, resource allocation and office supply inventory management. Dedicated to training and mentoring top talent while cultivating a productive work culture. . Excel in timely and accurate processing of customer service and team building. Strongly committed to raising productivity and service quality via strategic planning and allocation of resources as well as implementation of process improvements. Skilled receptionist and liaison with superior communication, computer, support and organizational skills. Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.

Overview

8
8
years of professional experience

Work History

Executive Administrative Specialist

Minnesota Freedom Fund
02.2023 - Current
  • Supported executive decision-making through timely research and comprehensive data analysis.
  • Facilitated seamless communication between departments, fostering a positive work environment.
  • Coordinated complex travel arrangements and itineraries for executives, ensuring punctuality and costeffectiveness.
  • Organized high-level events and meetings, managing logistics for optimal outcomes.
  • Developed productive professional relationships through effective interpersonal communication skills.
  • Assisted in the development of strategic plans, contributing valuable insights from an administrative perspective.
  • Partnered with Human Resources to onboard new employees smoothly and efficiently, creating a welcoming atmosphere that fostered collaboration from day one.
  • Maintained accurate records of meeting minutes, ensuring thorough documentation for future reference or action items.
  • Trained admin support team on new processes and commitment to quality and customer satisfaction.
  • Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
  • Coordinated and scheduled meetings and appointments to keep organization running smoothly.
  • Prepared detailed documents and reports in adherence administrative processes.
  • Monitored and ordered office supplies to keep office stocked with resources necessary to function smoothly.
  • Developed and implemented organizational systems to streamline daily operations.
  • Greeted visitors with professionalism and enthusiasm to provide support and direct guests to appropriate department.
  • Created presentations and other materials to support organizational activities.
  • Worked closely with others to accomplish timely invoicing and accounts receivables.
  • Updated and maintained confidential databases and records.
  • Answered high volume of phone calls and email inquiries.
  • Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
  • Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
  • Coordinated events and worked on completed projects.
  • Took notes and dictation at meetings.
  • Wrote reports, executive summaries and newsletters.
  • Used QuickBooks to produce monthly invoices, reports, and other deliverables.

Senior Program Coordinator, Event Coordinator

Communication Of Broadcasting KMOJ
06.2016 - 02.2023
  • Enhanced team productivity by providing ongoing training and support to staff members.
  • Managed multiple projects simultaneously, prioritizing tasks and meeting tight deadlines.
  • Increased overall program success through continuous monitoring, evaluation, and improvement efforts.
  • Negotiated contracts with vendors, securing favorable terms for the organization.
  • Directed the planning, execution, and delivery of complex programs from inception to completion.
  • Established clear performance metrics to evaluate progress towards goals and make data-driven decisions.
  • Created detailed reports that highlighted program achievements, challenges, and areas for improvement for senior leadership review.
  • Facilitated regular team meetings to discuss progress updates, address concerns, and maintain open lines of communication among staff members.
  • Successfully secured grant funding for new initiatives by developing compelling proposals that showcased the value of the programs offered.
  • Ensured compliance with all relevant regulations by diligently reviewing documentation and staying informed about industry changes.
  • Provided ongoing direction and leadership for program operations.
  • Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
  • Developed and maintained relationships with external partners to facilitate program operations.
  • Tracked and reported expenses accurately to manage program budgets.
  • Provided technical support to staff with necessary resources to carry out duties successfully.
  • Provided leadership, guidance and support to staff members.
  • Assessed community needs and identified resources for social and community service programs.
  • Developed and implemented training programs for staff.
  • Advocated for social and community service programs to increase awareness and funding.

Education

Master of Arts - Business Administration And Management

Minneapolis Community And Technical College
Minneapolis, MN
08.2001

Skills

  • Exceptional interpersonal skills
  • Effective problem solving
  • Strategic event planning
  • High-Level Multitasking
  • Innovative Office Administration
  • Reliable Task Prioritization
  • Critical thinking aptitude
  • Assertive Decision Making
  • Efficient travel planning
  • Professional Email Etiquette
  • Proficient Project Coordination
  • Detailed Meeting Preparation
  • Skilled Presentation Creation
  • Strong Organizational Abilities
  • Expert Time Management
  • Attentive Customer Service
  • Office Administration
  • Proficient in [Software]
  • Office inventory management
  • Tech-Savvy
  • Telephone Etiquette
  • Microsoft Excel
  • Microsoft Access
  • Travel arrangements coordination
  • File Organization
  • Inbound phone call handling
  • Office Opening and Closing
  • Employee Records Management
  • Data Entry
  • Vendor Management
  • Report Development
  • Customer Database Systems
  • Document Management
  • Schedule Management
  • Project Support
  • Event Planning
  • Data Collection
  • Report Analysis
  • Project Management
  • Attention to Detail
  • Appointment Scheduling
  • Employee Development
  • Workload Management
  • Meeting Coordination
  • Staff scheduling procedures
  • Scheduling appointments
  • Access Control
  • Visitor Greeting
  • Catering Coordination
  • Materials Organization
  • Appointment Setting
  • Executive Schedule Management
  • Business Administration
  • Administrative Support
  • Invoice Management
  • Relationship Building
  • Call Routing
  • Work Coordination

Timeline

Executive Administrative Specialist

Minnesota Freedom Fund
02.2023 - Current

Senior Program Coordinator, Event Coordinator

Communication Of Broadcasting KMOJ
06.2016 - 02.2023

Master of Arts - Business Administration And Management

Minneapolis Community And Technical College

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Tiffany Washington