Tiffany Washington
Selma,AL
Summary
Proven track record in enhancing operational efficiency and customer satisfaction at Dallas County Career Technical School, showcasing expertise in financial recordkeeping and payroll administration. Skilled in inventory tracking and financial statements, adept at fostering positive customer relationships and streamlining HR processes.
Overview
31
31
years of professional experience
Work History
Bookkeeper
Dallas County Career Technical School
08.2022 - Current
- Completed payroll for employees and maintained detailed records of procedures.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.
- Maintained and processed invoices, deposits, and money logs.
Assistant Store Manager
It's Fashion Metro Clothing Store
01.2017 - 07.2022
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Assistant Store Manager
Family Dollar Stores Inc
08.2015 - 12.2016
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Human Resources Specialist
JCPenney CO. Inc.
08.1993 - 05.2013
- Completed human resource operational requirements by scheduling and assigning employees.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
Education
High School Diploma -
Selma High School
Selma, AL05.1993
Skills
- Financial statements expertise
- Inventory Tracking
- Financial Recordkeeping
- Payroll Administration
- Invoice Processing
- Customer Service
- Store Opening and Closing
Timeline
Bookkeeper
Dallas County Career Technical School
08.2022 - Current
Assistant Store Manager
It's Fashion Metro Clothing Store
01.2017 - 07.2022
Assistant Store Manager
Family Dollar Stores Inc
08.2015 - 12.2016
Human Resources Specialist
JCPenney CO. Inc.
08.1993 - 05.2013
High School Diploma -
Selma High School
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