Tiffany Watson
Hartford,CT
Summary
Accomplished administrative professional with experience in financial management, performance evaluation, and process development. Proficient in a range of software and systems, including Microsoft Office suite, SharePoint, and Concur. Recognized for exceptional leadership and organizational skills, adept at optimizing workflows and enhancing operational efficiency. Proven track record of success in program management and administrative roles, with a focus on strategic planning, team leadership, and maintaining high standards of satisfaction and quality.
Overview
7
7
years of professional experience
Work History
Administrative Program Manager
Planned Parenthood
01.2022 - Current
- Strategize, implement, and maintain program initiatives that adhere to organizational objectives
- Develop program assessment protocols for evaluation and improvement
- Maintain organizational standards of satisfaction, quality, and performance
- Oversee multiple projects ensuring program goals are reached
- Manage budget and funding channels for maximum productivity.
Administrative Assistant
Planned Parenthood
12.2019 - 12.2021
- Served as the eyes and ears of the office, providing information, answering questions, and responding to requests
- Ensured optimal operation of office equipment, supplies, and inventories with preventive maintenance
- Maintained workflow by analyzing and refining standard operating procedures, such as scheduling, communications, and office layout
- Coordinated internal and external resources to expedite workflow.
Board Secretary
Parkchester North Condominium
07.2017 - 12.2019
- Optimized business operations, overseeing office supplies, equipment, and processes
- Ensured successful workflows, schedules, communications, and office setting daily
- Managed external vendors and resources, while nurturing relationships
- Performed a variety of clerical duties as the face of the office, responding to calls, email requests, and questions
- Distinguish issues requiring immediate attention from routine, and communicate to operational leadership any changes from standard operation.
Education
Bachelor of Arts - Political Science
University of Bridgeport
05.2013
Skills
- Proficient in Microsoft Office, Sharepoint, Concur, Okta, Microix, with aptitude to learn new software and systems
- Experience developing internal processes and filing systems
- Exceptional leadership, time management, facilitation, and organizational skills
Timeline
Administrative Program Manager
Planned Parenthood
01.2022 - Current
Administrative Assistant
Planned Parenthood
12.2019 - 12.2021
Board Secretary
Parkchester North Condominium
07.2017 - 12.2019
Bachelor of Arts - Political Science
University of Bridgeport
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