Summary
Overview
Work History
Education
Skills
Timeline
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Tiffany Werness

Tiffany Werness

Colorado Springs,CO

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

20
20
years of professional experience

Work History

Outside Sales Rep

Underline
09.2023 - Current
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Built strong client rapport to establish diversified network of connections.
  • Attended events and conferences regularly to increase brand visibility.
  • Developed and implemented sales strategies to increase revenue.
  • Exceeded monthly sales targets and quotas consistently.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Achieved or exceeded company-defined sales quotas.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
  • Established new accounts through cold calling and personal visits to potential customers.
  • Contacted new and existing customers to discuss ways to meet needs through specific products and services.

Independent Stylist

Self Employed Services
08.2023 - Current
  • Increased sales
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Educated customers on products to maximize benefits.
  • Processed payments, entering sales in register for prompt customer service.
  • Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
  • Resolved guest complaints about service or style.
  • Completed safety training and certifications to minimize risk of infection or injury to customers.
  • Mixed pigments and used proper techniques to achieve desired color.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Provided emotional support and companionship to clients.
  • Developed and implemented individual care plans tailored to needs of each client.
  • Preserved patient safety by following safety protocols.
  • Helped clients to maintain independence and quality of life.

31 North Salon & Barbershop

Owner
06.2017 - 08.2023
  • 90% Client retention
  • Increased sales by 20% each year
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping stylists reach targets.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Met with clients, delivering presentations, and educating on product and service features and offerings.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
  • Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
  • Built relationships with customers and community to establish long-term business growth.
  • Organized promotional events and interacted with community to increase sales volume.

Wholesale Account Executive

Unique Mortages
01.2005 - 12.2008
  • Prepared business transactions reports and expense records in.
  • Leveraged social media and online resources to compile sales leads and research new territories.
  • Communicated with major accounts annually to review current business and grow sales.
  • Coordinated new customer training and orientations to meet customer needs and objectives.
  • Fostered long-term relationships with customers to earn repeat business and encourage referrals.
  • Managed sales pipeline and closing ratio to keep leads current and on track.
  • Conducted cold calls to generate new accounts by selling benefits of products and services.
  • Traveled throughout assigned territory to visit current customers and prospect for new business.
  • Developed methods and procedures to increase sales, expand markets and promote business.

Education

Interior Design

Pike Peak State College
06.2018

High School Diploma -

Chico High School
06.1993

Skills

  • POS Software
  • Profit & Loss
  • Hire & Fire
  • Scheduling
  • Community Engagement
  • Special Events
  • Promotions Programs
  • Customer Retention
  • Performance Goals
  • Strategic Networking
  • Training Programs
  • Revenue Growth
  • Operational Efficiency
  • Networking Expertise
  • Continuous Education
  • Regulatory Compliance
  • Mentoring
  • Retail Sales
  • Cold Calling
  • Product Knowledge
  • Equipment Maintenance
  • Inventory Management Procedures
  • Advanced Communication Skills
  • Social Media & Marketing
  • Design logos and flyers

Timeline

Outside Sales Rep

Underline
09.2023 - Current

Independent Stylist

Self Employed Services
08.2023 - Current

31 North Salon & Barbershop

Owner
06.2017 - 08.2023

Wholesale Account Executive

Unique Mortages
01.2005 - 12.2008

Interior Design

Pike Peak State College

High School Diploma -

Chico High School

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Tiffany Werness