Tiffany Whitley
Sweetwater,TX
Summary
Results-driven Manager with expertise in operations management. Successfully reduced costs and increased efficiency through analytical problem-solving. Promotes a performance-oriented culture and leads by example to drive necessary change.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Meat Market Clerk
Brookshire Grocery Company
Sweetwater, TX
07.2024 - Current
- Wrap meat, learn meat cuts and be able to recognize them by sight
- Adhered to all safety protocols when handling products or equipment when closing.
- Performed stock counts and free counts..
- Organized merchandise shelves to ensure a neat and attractive display.
- Greeted customers in a friendly manner, answered questions, and provided information about products.
- Assisted in other departments of the store as needed, such as produce, & grocery.
- Kept track of expiration dates on perishable goods in order to maintain product quality standards.
Regional/Terminal Manager
Coastal Transport CO., Inc
Abilene, Tx
10.2022 - 04.2024
- Managed & built relationships with more than 30 employees/drivers across 8 terminals/satellites in the panhandle, west Texas, and New Mexico
- Collaborated with senior management on long-term planning initiatives for organization as whole
- Oversaw hiring, training, and development of terminal staff members and drivers
- Facilitated open communication within team through weekly dispatch meetings, monthly safety meetings, and feedback sessions
- Ensured timely transport of goods by addressing any issues or delays in cargo movement with customers promptly
- Oversaw fleet maintenance, keeping mechanics on task to complete maintenance & repairs
Terminal Manager/Credit & Collections Specialist
Fast Trac Transportation/Bull Dawg Energy Services
Houston, Tx
05.2019 - 06.2022
- Maintained strong relationships with clients, vendors, and owner/operators to ensure operational success
- Conducted thorough risk assessments for all aspects of terminal operations to mitigate potential issues proactively
- Worked closely with other terminals across Texas, Louisiana, Oklahoma, Arkansas, Pennsylvania, and North Dakota to ensure timely setup of new customer accounts
- Handled outbound collection telephone calls & emails with consistent service quality and excellent 90% success rate
- Reviewed credit reports and financial statements to assess risk and determine appropriate action
- Adhered to legal, corporate and regulatory procedures for safety and security of customer assets
- Coordinated closely with internal departments such as billing, customer service, and finance during collection process
Transportation Administrator
Foss Energy Services
Seguin, TX
05.2018 - 05.2019
- Successfully managed daily operations and compliance for transportation department
- Managed the company fuel account by creating weekly fuel reports, issued fuel cards, weekly usage audit to be reported to company president
- Completed, filed, & paid quarterly fuel & heavy highway fuel taxes for entire fleet
- Maintained/obtained registrations & state/federal inspections for approximately 100 company owned vehicles/trucks
- Onboarded new driver applicants and maintained FMCSA required truck & driver files
Education
Diploma -
Cicle High School
Towanda, KS05.1998
Skills
- Safety Compliance
- Team Supervision & Leadership
- Transportation Planning
- Staff Training and Development
- DOT Regulations
- Computer Literacy
- Regulatory Compliance
- Operations Management
- Customer Service
- Shrinkage prevention
- Stock Rotation
- Loss Prevention
- Inventory Tracking
Languages
- English, Native
- Spanish, Intermediate
- French, Conversational
- Italian, Intermediate
Accomplishments
- Partner of the month, Brookshires Grocery Company, September 2024
Certification
- Food Handlers Certification
References
References available upon request.
Timeline
Meat Market Clerk
Brookshire Grocery Company
07.2024 - Current
Regional/Terminal Manager
Coastal Transport CO., Inc
10.2022 - 04.2024
Terminal Manager/Credit & Collections Specialist
Fast Trac Transportation/Bull Dawg Energy Services
05.2019 - 06.2022
Transportation Administrator
Foss Energy Services
05.2018 - 05.2019
Diploma -
Cicle High School
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