Tiffany Wilkerson

Apprentice

Salon Alora

01.2023 - 05.2023

Performed basic housekeeping duties such as sweeping, taking out trash and collecting dirty linens for wash.
Assisted front desk by answering phone calls, taking appointments and checking clients in.
Assisted hair stylists with colorwork by applying base colors and toners.
Consulted with clients on current trends and offered advice on flattering cuts and styles.
Minimized infection risks by using required solutions and procedures to clean and sanitize tools.
Educated customers on products to maximize benefits.
Helped get clients' hair ready for treatment by shampooing and conditioning at wash station.
Assisted hairdressers with cutting, coloring, and styling hair to maintain salon workflow efficiency.
Offered exceptional service and support to walk-in and scheduled customers.
Sterilized cutting equipment and refilled hair product bottles to assist hair stylists during busy periods.
Completed basic styles for regular customers by using strong blow-drying and curling abilities.
Answered telephone calls to provide information and schedule new appointments.
Entertained children during cuts to allow guardians to fully focus on appointment services.
Offered color swatches to help clients choose desired hair color.
Prepared clients for hair cuts and styles with soothing shampoo work.
Freed up stylists to focus on customers by personally handling basic tasks such as restocking supplies.
Helped customers select styles for special events such as prom and formal dances.
Studied advanced techniques to develop proficiency and better serve customers.
Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
Answered phone calls and emails to schedule client appointments.
Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Provided pre- and post-service consultations to accurately assess clients' needs.
Maintained regular client list and successfully handled walk-in customers.
Developed creative techniques to provide clients with latest hairstyles.