Tiffany Willcox
Laurens
Summary
Dynamic phlebotomist with proven expertise at Greenville Memorial Hospital, excelling in venipuncture and specimen processing. Adept at ensuring patient confidentiality and quality control, while demonstrating exceptional communication skills. Committed to delivering high-quality patient care and maintaining regulatory compliance in fast-paced environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Phlebotomist (Clinical Rotation)
Greenville Memorial Hospital
Greenville
02.2016 - 08.2016
- Performed venipunctures and capillary sticks for inpatient and outpatient departments.
- Logged and processed specimens using the Epic hospital system.
- Ensured proper labeling, documentation, and chain-of-custody procedures.
- Sterilized and maintained equipment according to safety standards.
- Assisted with phone calls, patient inquiries, and lab workflow.
- Demonstrated strong interpersonal skills while working with patients of all ages.
Cashier
Wal-Mart Neighborhood Market
Anderson
02.2015 - 02.2016
- Operated cash registers and assisted customers with purchases and inquiries.
- Completed reports, safe drops, and kiosk opening/closing procedures.
- Stocked merchandise and maintained a clean, organized work area.
Personal Care Aide (PCA)
Senior Solutions
Anderson
06.2014 - 02.2015
- Provided daily care for elderly clients, including bathing, feeding, and housekeeping.
- Supported patient comfort, safety, and dignity.
Cashier / Shift Manager
Tobacco Jungle
Anderson
03.2012 - 06.2014
- Managed store operations independently during shifts.
- Handled inventory, reports, safe drops, and customer service.
- Maintained store cleanliness and stocked merchandise.
Cashier / Shift Manager
Shell Truck Stop
Anderson
09.2008 - 03.2012
- Prepared food, stocked items, and maintained a clean environment.
- Completed inventory, reports, and safe drops.
- Managed store operations and assisted a high volume of customers.
Education
GED -
Wren High School
Piedmont, SC01.2009
Some College (No Degree) - Phlebotomy
Phlebotomy Training Specialist
Greenville, SCSome College (No Degree) - Phlebotomy Diploma And Certification
Forrest Junior College
Anderson, SCSkills
- Venipuncture techniques
- Specimen processing
- Epic charting
- Equipment sterilization
- Chain-of-custody management
- Patient care coordination
- Time management
- Attention to detail
- Problem solving
- Health education
- Anatomy and physiology
- Sample and specimen collection
- Patient confidentiality
- Communication
- Patient care
- Specimen labeling procedures
- Quality control guidelines
- Laboratory procedures understanding
- Proper labeling
- Pediatric phlebotomy
- Geriatric phlebotomy
- Adaptable approach
- Sanitation and sterilization
- Blood culture collection
- Infection control
- Recording data
- Skin puncture
- Medical terminology
- Regulatory compliance
- Safe Biohazard Disposal
- Health and safety
- Butterfly needle technique
- Quality control
- HIPAA compliance
- Medical records review
- Patient assessment
- Specimen handling
- Specimen preparation
- HIPAA
- Venipuncture and capillary puncture
- Paperwork processing
- Workflow optimization
- Customer service
- Quality assurance
- Team collaboration
- Data entry
- Blood collection
Certification
- ASCP Certified Phlebotomy Technician (PBT)
- Phlebotomy Diploma, Forrest Junior College
- BLS, Pearson
Timeline
Phlebotomist (Clinical Rotation)
Greenville Memorial Hospital
02.2016 - 08.2016
Cashier
Wal-Mart Neighborhood Market
02.2015 - 02.2016
Personal Care Aide (PCA)
Senior Solutions
06.2014 - 02.2015
Cashier / Shift Manager
Tobacco Jungle
03.2012 - 06.2014
Cashier / Shift Manager
Shell Truck Stop
09.2008 - 03.2012
GED -
Wren High School
Some College (No Degree) - Phlebotomy
Phlebotomy Training Specialist
Some College (No Degree) - Phlebotomy Diploma And Certification
Forrest Junior College