Tiffany Williams
Portsmouth,VA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Certified Clinical Medical Assistant
EVMS Surgery
07.2023 - Current
- Followed appropriate procedures to minimize patient's exposure to radiation.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Promoted a safe work environment by complying with infection control policies and procedures, including proper hand hygiene practices.
- Performed medical records management, including filing, organizing and scanning documents.
- Supported team members in providing comprehensive care through active participation in interdisciplinary meetings focused on individualized clinical goals.
- Obtained client medical history, medication information, symptoms, and allergies.
- Improved patient flow within the clinic by effectively managing appointment scheduling and timely rooming of patients.
- Increased patient satisfaction by promptly addressing concerns or questions about their treatment plans or test results.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Maintained confidentiality of patient information by adhering to HIPAA guidelines at all times during recordkeeping and communications.
- Ensured optimal patient experience by maintaining a clean, comfortable, and organized treatment environment.
- Built rapport with diverse populations of patients through compassionate listening skills and empathetic communication.
- Called and faxed pharmacies to submit prescriptions and refills.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Facilitated effective communication between patients and healthcare providers with clear explanation of medical procedures and treatment plans.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Developed and maintained courteous and effective working relationships.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Cultivated interpersonal skills by building positive relationships with others.
Certified Clinical Medical Assistant
EVMS
03.2022 - 07.2023
- Followed appropriate procedures to minimize patient's exposure to radiation.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Promoted a safe work environment by complying with infection control policies and procedures, including proper hand hygiene practices.
- Performed medical records management, including filing, organizing and scanning documents.
- Obtained client medical history, medication information, symptoms, and allergies.
- Improved patient flow within the clinic by effectively managing appointment scheduling and timely rooming of patients.
- Maintained confidentiality of patient information by adhering to HIPAA guidelines at all times during recordkeeping and communications.
- Streamlined the check-in process for patients, verifying insurance information and obtaining necessary paperwork for efficient appointments.
- Prepared lab specimens for diagnostic evaluation.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Recognized potential emergencies, acting swiftly to notify appropriate personnel and initiate necessary protocols for patient safety.
- Collected and documented patient medical information such as blood pressure and weight.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Assisted physicians in providing quality care through thorough documentation of medical histories and physical examination results.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
Personal Care Assistant
ALWAYS THERE IN-HOME CARE INC.
08.2021 - 03.2022
- Maintained entire family's schedule and organized events.
- Developed creative strategies for overcoming obstacles related to mobility or cognitive limitations while promoting maximum functionality in daily tasks.
- Monitored clients' overall health and well-being and noted significant changes.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Remained alert to problems or health issues of clients and competently responded.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Provided safe mobility support to help patients move around personal and public spaces.
- Helped clients maintain optimal health by overseeing medication administration and doctor's appointments.
- Ensured timely medication administration, managing accurate records of dosages and schedules for multiple clients.
- Assisted with daily living activities, running errands, and household chores.
- Managed household chores efficiently, enabling clients to enjoy a clean living space without added stress or physical strain.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
- Assisted clients with meal planning and preparation, taking into consideration dietary restrictions and preferences for optimal nutrition.
- Supported clients'' mental health by actively listening to concerns and offering compassionate companionship during challenging times.
- Built strong relationships with clients to deliver emotional support and companionship.
Private Childcare Provider
Private Childcare Provider
02.2019 - 02.2020
- Complied with state and federal child care provider guidelines and regulations.
- Administered first aid in emergency situations, promptly notifying parents of any incidents while maintaining calmness under pressure.
- Assisted with household tasks such as light cleaning, meal preparation or running errands when parents were unavailable.
- Monitored children's play activities to verify safety.
- Prepared tasty, nutritious meals for children.
- Assisted children with homework and quizzed on subject matter to prepare for upcoming tests.
- Played engaging, age-appropriate games to entertain and educate children.
- Collaborated with parents on addressing developmental milestones such as potty training, sleep training, and transitioning from bottles to cups.
- Encouraged children to transition from diapers and assisted in development of good restroom habits.
- Maintained safe environment by keeping watchful eye on children.
- Taught children basic life skills, manners and personal hygiene.
- Identified warning signs of emotional and developmental problems in children.
- Vacuumed, cleaned up toys and emptied dishwasher to help family members with housekeeping tasks.
- Transported children to and from school, medical appointments and extra-curricular activities.
Education
Medical Assisting
Tidewater Medical Training
Virginia Beach, VA03.2022
High School Diploma -
Smart Horizon
Pensacola, FL04.2020
Skills
- Maintaining confidentiality
- Clinical and Operational Judgement
- Phlebotomy
- Reliable team player
- Equipment Sterilization
- Clear Communication
- Advising Patents
- Certified Clinical Medical Assistant (CCMA)
- Adaptable
- Patient-focused care
- Medical History Recording
- Reliable transportation
Certification
- CCMA - Certified Clinical Medical Assistant
Timeline
Certified Clinical Medical Assistant
EVMS Surgery
07.2023 - Current
Certified Clinical Medical Assistant
EVMS
03.2022 - 07.2023
Personal Care Assistant
ALWAYS THERE IN-HOME CARE INC.
08.2021 - 03.2022
Private Childcare Provider
Private Childcare Provider
02.2019 - 02.2020
Medical Assisting
Tidewater Medical Training
High School Diploma -
Smart Horizon
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