Tiffany Williams
Brooklyn,New York
Summary
Experienced Procurement Specialist with a strong proficiency in English seeking a challenging role as an Accountant. Well-versed in managing procurement processes and negotiating vendor contracts. Detail-oriented with a proven track record of ensuring cost-effective solutions. Eager to leverage experience, skills and expertise in a new accounting role.
Overview
8
8
years of professional experience
Work History
Procurement Specialist
Kitchenall
08.2022 - Current
- Forecasted expected demands through effective tracking of sales records, industry trends and economic conditions.
- Negotiated prices, discount terms and transportation arrangements with suppliers.
- Negotiated and secured favorable terms with vendors, resulting in a 15% cost reduction for the company.
- Managed the procurement process for key projects, ensuring timely delivery of materials and services.
- Collaborated with cross-functional teams to develop and implement strategic sourcing initiatives, leading to improved efficiency and cost savings.
- Conducted market research to identify potential suppliers, evaluate proposals, and make recommendations to senior management for supplier selection.
- Managed a portfolio of over 100 client accounts, ensuring timely payment and resolution of outstanding invoices.
- Implemented new billing processes, resulting in a 20% decrease in overdue payments and a 15% increase in cash flow.
- Collaborated with sales and customer service teams to address billing discrepancies and improve customer satisfaction.
- Conducted monthly financial reconciliations and generated reports to track accounts receivable performance and aging trends.
- Processed and entered invoices into accounting system with a high level of accuracy and efficiency.
- Reconciled vendor statements and resolved discrepancies in a timely manner, resulting in improved vendor relationships.
- Managed accounts payable aging reports and ensured timely payment of invoices to avoid late fees.
- Assisted with month-end close activities by preparing accruals and reconciling accounts payable accounts.
- Managed high-volume customer inquiries through phone, email, and chat, resolving issues efficiently and maintaining a high level of customer satisfaction.
- Trained and mentored new customer service representatives on best practices for handling difficult customer interactions, leading to a 30% improvement in team performance metrics.
Lead Administrative Support Specialist
Rhythm Managment Group
06.2020 - 07.2022
- Delivered exceptional customer service to bolster strong relationships and build positive experiences
- Troubleshoot issues and escalate in a timely concise manner
- Assist in creating and updating standard operations of procedures, work flows and reference guides as needed
- Implemented remote troubleshooting techniques to solve common software and hardware issues with cardiac monitors
- Promptly respond to incidents and requests after careful analysis and documentation
- Assisted with billing, verifying patients' insurance eligibility and benefits, preparing statements, and submitting claims
- Assist with implementation of go live tasks as needed
- Manage and maintain three clinics with over 3,000 patients in EMR systems.
Coordinator
Gym Tech
06.2018 - 06.2020
- Prepare and organize meeting agendas, reports and presentation for current projects
- Obtain, organize, analyze and communicate data necessary for fulfilling project needs and maintain database/files
- Kept updated records of inventory, supplies and maintenance actions
- Maintained well-organized digital and hardcopy filing systems
- Create detailed estimates/invoices for clients and projects
- Accounts Receivable/Payable
- Reached out to involved parties through email or telephone to collect needed information
- Ensure orders are entered promptly and received for accuracy and completeness before being sent to manufacturers/vendors
- Work with vendors to reconcile discrepancies and manage timely ship dates based on projects requirements
- Managed complex scheduling for appointments for technicians and clients.
New Hire Trainer
Amazon
02.2016 - 06.2018
- Onboarding new hires effectively through orientations and comprehensive training
- Met training needs by developing and improving training strategies to meet changing demands
- Educated employees using methods such as classroom training, demonstrations and on-the-job training
- Troubleshoot problems and developed successful solutions
- Furthered company objectives by managing effective training programs for more than 100 employees
- Enhanced employee relations by developing motivational and engagement programs
- Monitored employees through regular assessments and performance evaluations
- Addressed employee relations issues, harassment allegations and work complaints.
Education
Associate of Applied Science - Accounting
Kingsborough Community College of The City University of New York
Brooklyn, NY08.2024
Skills
- Quickbooks
- Citrix
- Epic
- EMR
- Monday
- Salesforce
- Odoo
- Magneto
Timeline
Procurement Specialist
Kitchenall
08.2022 - Current
Lead Administrative Support Specialist
Rhythm Managment Group
06.2020 - 07.2022
Coordinator
Gym Tech
06.2018 - 06.2020
New Hire Trainer
Amazon
02.2016 - 06.2018
Associate of Applied Science - Accounting
Kingsborough Community College of The City University of New York
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