Tiffany Williams
Bauxite,AR
Summary
Visionary Professional who achieves unprecedented results through innovation, initiative, and resourcefulness thrives in ambiguous circumstances with minimal direction and resources; strong ability to gather and compile best practices from throughout the organization. A natural relationship builder who enrolls others to support positive change.
Overview
12
12
years of professional experience
Work History
Administrative Assistant/Lead First Cook
Jpaul's Express
Little Rock, AR
01.2019 - 08.2024
- Provided healthy leadership to small kitchen team
- Assisted team with daily lunch and dinner orders.
- Provided proficient customer services to the Arkansas region.
- Assisted in the preparation of food items according to recipes and instructions.
- Served meals to customers in a friendly and courteous manner.
- Greeted customers upon arrival in the dining area.
- Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
- Monitored inventory levels of food items used during meal services.
- Ensured that all foods were prepared according to health department regulations.
- Responded promptly to customer inquiries regarding menu items or special requests.
- Maintained professional demeanor during interactions with customers and co-workers.
- Scheduled staff shifts, monitored attendance, and managed payroll records.
- Maintained inventory of supplies, equipment, and food items needed for daily operations.
- Reviewed customer feedback forms to identify areas needing improvement in quality or customer service.
- Managed financial aspects such as tracking expenses, calculating costs per meal served.
- Analyzed operational reports to determine trends related to labor costs or customer satisfaction ratings.
Customer Service Representative
Market Strategies
Little Rock, AR
02.2018 - 05.2020
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Provided professional services and support in a dynamic work environment.
- Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes
- Committed to enhancing productivity and contributing to overall success.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Answered inbound calls and emails from customers regarding product and service concerns.
- Gained extensive knowledge in data entry, analysis and reporting.
Waitress
Pleasant Valley Country Club
Little Rock, AR
01.2018 - 11.2018
- Greeted and escorted customers to their tables.
- Presented menu and provided detailed information when asked (e.g. about portions, ingredients, or potential food allergies).
- Prepared tables by setting up linen, silverware, and glasses.
- Up-sold additional products when appropriate.
- Took accurate food and drink orders, using POS ordering software, order, slips or by memorization.
- Delivered checks and collected bill payments.
- Followed all health department regulations.
Culinary Specialist
United States Army
Fayetteville, NC
09.2012 - 01.2018
- Followed department-specific policies, procedure to assure standardlized practices.
- Maintained the kitchen and serving line area is in a sanitized, neat, and aesthetically pleasing manner.
- Prepared and utilized food supplies in an efficient manner, to ensure efficient use of food resources.
- Administrative Assistant
- Initiated, monitored, and track all requests for personnel actions.
- Tracked bulletins and referrals and ensured recruit actions are processed in a timely manner.
- Reviewed, processed, and forwarded awards for approval authority, and maintained appropriate internal tracking records.
- Served as receptionist, provided routine information, direction, and referral to visitors and callers.
- Prepared a variety of documents to include correspondence, tables, and graphs, using appropriate format and equipment
- Assisted with property accountability activities for the project office inventory.
- Explained general personnel issues such as pay adjustments, within-grade increases, merit promotion, reinstatement eligibility, probationary periods, etc.
- Coordinated and maintained Asset files and documentation for the Project Office Budget Analyst and supporting Supervisors.
- Ration Control Inventory
- Supervised and maintained proper action plans directed.
- Implemented ration inventory to sustain proper financial budgeting.
- Provided Junior Leadership to lower class peers.
- Edited and evaluated proper administrative documents for each fiscal year.
- Generated and prepared all truck orders bi-weekly deliveries.
- Assisted and trained subordinates proficiently within daily mission.
- Managed and controlled orders, inventory, and receipts through the Army Food Management Information System/
Education
High School Diploma -
Little Rock Central High
Little Rock, AR05-2009
Skills
- Ability to quickly learn emerging/new solution areas and quickly turn great thinking into action in terms of client development
- An ability to handle a fast-paced environment and challenging workload, highly motivated with a strong desire to succeed
- Strong proficiency with Internet, Windows-based PC, intermediate to advanced skills and understanding of and Microsoft Word, Excel, PowerPoint, Access and Outlook
- Profound knowledge of management utilization techniques
- A solid reputation for building productive customer-focused teams enthusiastically committed to achieving outstanding customer service standards
- Provide Leadership as a Junior Leader
- Strengths in leadership, management, team building, and problem solving
- Combat Training, Structure Self-Development Training
Timeline
Administrative Assistant/Lead First Cook
Jpaul's Express
01.2019 - 08.2024
Customer Service Representative
Market Strategies
02.2018 - 05.2020
Waitress
Pleasant Valley Country Club
01.2018 - 11.2018
Culinary Specialist
United States Army
09.2012 - 01.2018
High School Diploma -
Little Rock Central High
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