Tiffany Williams
NOLENSVILLE,TENNESSEE
Summary
Dedicated unit secretary skilled in patient records management healthcare operations illustrated several years of industry experience. Eager to offer effective communication and a proactive attitude to facilitate seamless patient care and bring value to the team.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Unit Secretary
Williamson Medical
Franklin , TN
05.2017 - Current
- Maintained patient records, medical histories, test results and other pertinent information in the hospital's computer system.
- Greeted visitors and patients in a courteous and friendly manner.
- Assisted nursing staff with administrative tasks such as scheduling appointments, ordering supplies and preparing charts.
- Answered telephone calls promptly and directed them to appropriate personnel or departments.
- Provided clerical support including filing, faxing, photocopying and data entry of patient information into electronic health record systems.
- Responded to requests from internal staff regarding patient information in accordance with HIPAA regulations.
- Managed the front desk area ensuring neatness at all times.
- Attended regular meetings with department heads to discuss any changes in procedures or policies affecting unit operations.
- Executed clerical tasks and assisted with unit duties to keep departments running smoothly.
- Answered phone calls to provide assistance, information, and medical personnel access.
- Managed unit call reception and routed calls to correct department
- Retrieved physicians' paperwork, including lab test requests.
- Communicated with management to facilitate efficient unit operation.
Phlebotomist
Williamson Medical
Franklin, TN
03.2015 - 05.2017
- Performed venipuncture and other blood collection procedures according to established standards.
- Verified patient information prior to specimen collection.
- Maintained a clean, safe, and organized work environment.
- Educated patients on proper blood draw techniques.
- Provided assistance to clinical staff during patient visits.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
- Processed samples accurately and efficiently.
- Assisted in the training of new phlebotomists.
- Identified patients using proper procedures prior to specimen collection.
Traveling Phlebotomist
ExamOne/PharmScreen
Worthington , OH
03.2012 - 09.2014
- Performed blood draws and specimen collections at various locations throughout the area.
- Assisted with scheduling of patient appointments and managed paperwork related to laboratory tests.
- Ensured compliance with safety regulations such as proper handling of needles and biohazardous materials.
- Prepared specimens for shipping according to specific guidelines from each laboratory facility.
- Verified accuracy of patient information prior to performing any testing or collecting specimens.
- Kept detailed documentation on all activities completed while traveling between sites.
- Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
- Prepared and packaged specimens for courier transport.
- Performed centrifugation and specimen aliquoting for sample preparation.
- Scheduled appointments and managed patient flow to minimize wait times.
- Assisted in the training and mentoring of new phlebotomy staff.
Education
ASN Nursing
South College
Nashville, TN04-2025
Some College (No Degree) - Phlebotomy Certificated Issued
Ohio School of Phlebotomy
Columbus, OHSome College (No Degree) - Special Education
Trevecca Nazarene University
Nashville, TNSkills
- Patient data confidentiality
- Follow-up appointment scheduling
- Document Management
- Incoming Call Management
- Patient database management
- Telephone reception
- Blood collection
- Paperwork Processing
- Venipuncture Expertise
- Data Entry
- Venipuncture
- Communication abilities
- Specimen handling
- Medical Records Maintenance
Certification
- BLS
Tiffany Williams
- A little bit about me, I have decided to continue my education to accomplish a lifelong goal. Deciding to attend college as a 40 something individual has had its challenges, but I am a better person, wife, and mother for it. I would love to continue my work in my passion for women's health focusing on mother/baby care as well as the adventure of labor and delivery. I would also consider furthering my education in lactation skills as well. Motherhood is where I feel most confident, I would love to empower other women as well.
- While my passion is women's health, I also have an interest in specialties such as IV teams and PICC placement. I believe I am never to old to learn and that my curiousity is a life long gift.
References
References available upon request.
Timeline
Unit Secretary
Williamson Medical
05.2017 - Current
Phlebotomist
Williamson Medical
03.2015 - 05.2017
Traveling Phlebotomist
ExamOne/PharmScreen
03.2012 - 09.2014
ASN Nursing
South College
Some College (No Degree) - Phlebotomy Certificated Issued
Ohio School of Phlebotomy
Some College (No Degree) - Special Education
Trevecca Nazarene University
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