Tiffany Williams
Albuquerque
Summary
Dynamic professional with a proven track record at Health Care Authority, excelling in critical thinking and communication. Adept at optimizing processes and enhancing client satisfaction through effective teamwork and problem-solving. Committed to continuous improvement, I leverage advanced Excel skills to deliver insightful reports and drive strategic initiatives.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Experienced with data analysis, statistical modeling, and business intelligence tools. Utilizes analytical skills to identify trends and provide actionable insights that support business decisions. Knowledge of data visualization techniques and effective communication ensures clear presentation of complex information to stakeholders.
Overview
9
9
years of professional experience
Work History
Institutional Care and Waiver FAA1
Health Care Authority
03.2023 - Current
- Enhanced team efficiency by independently managing tasks in fast-paced settings.
- Strengthened communication by effectively conveying information both verbally and in writing.
- Improved decision-making through critical thinking and quick adaptation to new situations.
- Increased operational efficiency by redesigning workflow processes and optimizing resources.
- Elevated data integrity by reviewing and validating data against organizational standards.
- Facilitated skill development by designing training materials on data analysis techniques.
- I Analyze each case and input all the information needed i follow federal and state Guidelines and take each case apart to see what is needed to be gathered to get the client approved for the Type of medicaid there applying for .
Medicare Insurance Agent/Office Manager
Herrera And Associates
01.2021 - 03.2025
- Enhanced client understanding of Medicare options through comprehensive education.
- Conducted needs assessments, matching clients with suitable insurance plans effectively.
- Fostered strong client relationships, providing ongoing support during enrollment processes.
- Streamlined administrative tasks, boosting efficiency in managing client records.
- Monitored Medicare policy changes, advising clients on compliance and optimal coverage.
- Generated leads through targeted marketing initiatives and community partnerships.
Eagle Operator / Lab Technician
Leprino Foods
04.2017 - 01.2021
- Operated machinery to ensure efficient production processes.
- Monitored equipment performance and conducted routine maintenance checks.
- Coordinated workflow between departments to optimize output and minimize downtime.
- Trained new operators on safety protocols and operational procedures.
- Implemented process improvements that enhanced production efficiency and reduced waste.
- Led daily team meetings to discuss goals, challenges, and progress updates.
- Analyzed production data to identify trends and areas for improvement.
- Ensured compliance with safety regulations and quality standards throughout operations.
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Provided on-the-job training to newly hired workers and team members.
- Coordinated with supply chain partners to ensure timely delivery of raw materials, preventing production stoppages.
- Conducted routine maintenance checks to prevent unexpected machinery downtime, ensuring continuous production flow.
- Enhanced team morale and productivity by organizing regular team-building activities.
- Contributed to product innovation by providing feedback on machine capabilities and limitations during design phase.
- Reduced waste and increased recycling, contributing to more sustainable production practices.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
- Inspected products and machines to maintain quality and efficiency.
- Met production targets and tight deadlines by collaborating closely with team members.
- Trained new production staff members on safe and efficient production procedures and proper machine operations.
- Made sure that products were produced on time and are of good quality.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Performed general equipment maintenance and repair to minimize downtime.
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
- Prepared reports and technical documentation of day-to-day production processes.
- Collaborated with other departments to optimize production workflows.
Education
High School Diploma -
University High
Roswell, NM05-2017
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Time management
- Dependable and responsible
- Multitasking
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Computer skills
- Organizational skills
- Organization and time management
- Active listening
Timeline
Institutional Care and Waiver FAA1
Health Care Authority
03.2023 - Current
Medicare Insurance Agent/Office Manager
Herrera And Associates
01.2021 - 03.2025
Eagle Operator / Lab Technician
Leprino Foods
04.2017 - 01.2021
High School Diploma -
University High