TIFFANY WILSON
Monroe,NC
Summary
Highly Skilled Underwriter and Quality Analyst offering over 15 years comprehensive experience in Insurance, Financial Services and Real Estate with a strong track record of top performance. Consistently ranked in the top 5% for productivity and customer satisfaction. Achieved 100% quality ratings for over 10 years.
Overview
13
13
years of professional experience
Work History
Business Support Analyst
Houston-Henderson Real Estate Consultants, LLC
06.2022 - Current
- Enhance operational efficiency through market data analysis and tracking using Excel and Salesforce.
- Streamline business processes by identifying inefficiencies and implementing improvements.
- Prepare and review all closing documents in DocuSign for purchases across multiple states.
Quality Control Underwriter
CrossCountry Mortgage, LLC
10.2020 - 10.2022
- Created reports to capture and track trends for analysis. Evaluated risk to investors through targeted quality audits and reporting.
- Developed training materials, cross trained underwriters, performed audits, provided feedback and coaching on best practices.
- Streamlined the underwriting process for increased efficiency and reduced turnaround time. Proficient with Encompass, DU/LP, Lexis Nexis, Data Verify, CU and CPM.
Underwriter II
RoundPoint Mortgage Company
06.2018 - 10.2020
- Analyzed and approved credit, asset, title, insurance, collateral and income documents including self-employment per Investor Guidelines and AllRegs.
- Developed a strong relationship with Sales resulting in a higher volume of quality submissions and successful loan closings. Mentored junior underwriters, providing guidance on best practices and improving overall team performance.
- Reduced company and investor losses by identifying potential risks and recommending appropriate mitigating measures.
Underwriter II
RoundPoint Mortgage Company
06.2018 - 03.2020
- Validated automated underwriting findings. Reviewed credit, asset, title, insurance, collateral and income documents including self-employment per Investor Guidelines and AllRegs.
- Developed a strong relationship with the sales team, leading to a higher volume of quality submissions and successful loan closings.
- Mentored junior underwriters, providing guidance on best practices and improving overall team performance.
Quality Assurance Analyst
NC Mutual Life Insurance Co
10.2016 - 06.2018
- Performed quality reviews and underwriting of Life, Health and Disability insurance.
- Evaluated and modeled business needs through analytical and statistical tools implementing improvements to guidelines and quality initiatives.
- Collaborated with development teams to identify, track, and resolve quality errors in a timely manner.
Life and Health Insurance Underwriter
NC Mutual Life Insurance Co
09.2011 - 10.2016
- Evaluated insurance proposals, MIB codes, Medical Records and APS. Obtained Life, Health and Accident Insurance License.
- Analyzed statistical data to determine eligibility, coverage and premiums with 5M approval limit.
- Reviewed Milliman Intelliscript to evaluate relative mortality risk and review risk scores.
Education
Davidson County Community College
Thomasville, NCSkills
- Excel-vlookup, Pivot tables, Charts
- Business Process Improvement
- Encompass (Mortgage Software)
- Microsoft Office Suite
- Salesforce
- Medical Records
- Relationship Management
- Audit Support
Timeline
Business Support Analyst
Houston-Henderson Real Estate Consultants, LLC
06.2022 - Current
Quality Control Underwriter
CrossCountry Mortgage, LLC
10.2020 - 10.2022
Underwriter II
RoundPoint Mortgage Company
06.2018 - 10.2020
Underwriter II
RoundPoint Mortgage Company
06.2018 - 03.2020
Quality Assurance Analyst
NC Mutual Life Insurance Co
10.2016 - 06.2018
Life and Health Insurance Underwriter
NC Mutual Life Insurance Co
09.2011 - 10.2016
Davidson County Community College
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