Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Tiffany Windom

Detroit,MI

Summary

Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets. Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales. Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.

Overview

5
5
years of professional experience

Work History

Sales Associate

Dicks Sporing Goods
Livonia, MI
08.2023 - Current
  • Tracked sales performance metrics to identify trends in market place.
  • Conducted inventories on a regular basis to track stock levels.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Processed credit card transactions quickly and securely.
  • Processed transactions using a point-of-sale system.
  • Upsold additional items based on customer interests and needs.
  • Greeted customers and provided exceptional customer service.
  • Organized stockroom shelves according to size, color or style.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Attended weekly team meetings to review performance goals and objectives.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Used technology resources to assist customers in locating and selecting items.

Kitchen Staff Member

Orchard Lake Country Club
Farmington Hills, MI
05.2022 - 09.2024
  • Performed other related duties as assigned by supervisor.
  • Cooked meals or specialty items in cooperation with the rest of the kitchen staff.
  • Monitored inventory of supplies and communicated needs to supervisor.
  • Set up food items for brunch buffet line.
  • Cleaned and sanitized work surfaces, equipment, utensils, dishes, or silverware.
  • Followed health and safety guidelines for food preparation and service.
  • Responded promptly to customer complaints regarding food quality or service issues.
  • Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
  • Organized all storage areas in an efficient manner to maximize space utilization.
  • Consistently maintained high standards of personal hygiene during shifts.
  • Maintained cleanliness of work areas throughout shift.
  • Stocked and replenished kitchen supplies and ingredients as needed.

Sales Associate

Starbucks, Target
Livonia, MI
05.2023 - 08.2023
  • Tracked sales performance metrics to identify trends in market place.
  • Conducted inventories on a regular basis to track stock levels.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Upsold additional items based on customer interests and needs.
  • Greeted customers and provided exceptional customer service.
  • Organized stockroom shelves according to size, color or style.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Assisted customers with product selection, sizing and styling.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Helped customers find specific products, answered questions, and offered product advice.

Sales Associate

Chipotle
Ferndale, MI
06.2022 - 09.2022
  • Conducted inventories on a regular basis to track stock levels.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Upsold additional items based on customer interests and needs.
  • Greeted customers and provided exceptional customer service.
  • Handled customer complaints in a professional manner.
  • Assisted customers with product selection, sizing and styling.

Sales Associate

Journeys Shoes
Dearborn, MI
07.2021 - 03.2022
  • Tracked sales performance metrics to identify trends in market place.
  • Conducted inventories on a regular basis to track stock levels.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Processed credit card transactions quickly and securely.
  • Upsold additional items based on customer interests and needs.
  • Greeted customers and provided exceptional customer service.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Provided accurate information about products, prices and services.
  • Assisted customers with product selection, sizing and styling.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Built and maintained relationships with peers and upper management to drive team success.

Sales Associate

Cold stone creamery
Allen Park, MI
11.2019 - 05.2021
  • Conducted inventories on a regular basis to track stock levels.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Greeted customers and provided exceptional customer service.
  • Handled customer complaints in a professional manner.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Attended weekly team meetings to review performance goals and objectives.
  • Restocked shelves as needed to ensure sufficient inventory levels.

Education

Some College (No Degree) - Psychology

Central State University
Wilberforce, OH

Skills

  • Promotional support
  • Upselling
  • Inventory Control
  • Product Sales
  • Retail loss prevention
  • Sales Development
  • Payment Processing
  • Customer Needs Assessment
  • Sales Forecasting
  • Problem-solving skills
  • Problem-Solving
  • Negotiation Tactics
  • Excellent communication skills
  • Exceptional customer service
  • Cash Handling
  • Policy and Procedure Adherence
  • Self-Checkout Assistance
  • Merchandise Display
  • Store Opening and Closing
  • Time Management
  • Reading comprehension skills
  • Written and oral communication skills
  • Customer Service
  • Cash Register Operation
  • Display Setup
  • Listening Skills

Affiliations

  • I played sports all throughout middle school - Highschool
  • i have great computers skills
  • I go to school so I have a lot of experience in time managing and computer usgage

References

References available upon request.

Timeline

Sales Associate

Dicks Sporing Goods
08.2023 - Current

Sales Associate

Starbucks, Target
05.2023 - 08.2023

Sales Associate

Chipotle
06.2022 - 09.2022

Kitchen Staff Member

Orchard Lake Country Club
05.2022 - 09.2024

Sales Associate

Journeys Shoes
07.2021 - 03.2022

Sales Associate

Cold stone creamery
11.2019 - 05.2021

Some College (No Degree) - Psychology

Central State University

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Tiffany Windom