Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Tiffany Wingler

Tucson,AZ

Summary

Detailed-oriented professional with experience in data analysis, reporting, and administrative support. Adept at entering purchase orders, running excel reports, and providing actionable insights to support decision-making processes. Strong Organizational skills and a proven track record of maintaining accurate records and collaborating with team members to achieve common goals.

Overview

24
24
years of professional experience

Work History

Substitute Teacher, K-12

Judson ISD
San Antonio, TX
09.2023 - 06.2024
  • Modified instructional materials as needed for special education students.
  • Created an atmosphere conducive to learning by displaying enthusiasm for teaching subjects.
  • Supervised lunchroom duties, playground activities, field trips and after-school programs.
  • Assisted with classroom instruction, following lesson plans and providing additional support to students.
  • Collaborated with other staff members to ensure a positive learning environment for students.
  • Instructed small groups or individual students who need extra help or attention.
  • Established positive relationships with administrators, teachers and parents.
  • Adapted teaching methods according to the individual needs of each student.
  • Monitored classrooms, ensuring that all students were safe and adhering to school rules.
  • Maintained accurate records of student attendance, grades, and behavior reports.
  • Provided feedback to teachers on student behavior and performance in the classroom.
  • Provided notes and reports on school day activities to primary teacher.
  • Utilized positive reinforcement to motivate students.
  • Requested as substitute teacher based on excellent referrals and trusted performance.
  • Addressed individual student needs and accommodated learning differences.
  • Supervised students during recess, break times and dismissal periods to prevent injuries and fights.
  • Addressed rowdy and uncooperative students by speaking firmly and informing head teacher of transgressions.

Key Holder Supervisor

Once Upon A Child Franchise
Universal City, TX
04.2021 - 04.2024
  • Resolved customer complaints in a timely manner.
  • Developed strategies to increase customer loyalty and retention.
  • Assisted customers in locating products throughout the store.
  • Performed daily cash management duties including deposits, audits.
  • Supported the Store Manager in daily operations activities as needed.
  • Identified opportunities to reduce costs through process improvements.
  • Created promotional displays that increased visibility of merchandise.
  • Implemented loss prevention measures to protect against theft and fraud.
  • Managed employee attendance records and monitored adherence to policy.
  • Recruited, interviewed and trained new key holders.
  • Supervised cashiers during peak hours of operation.
  • Ensured compliance with all company policies and procedures.
  • Tracked sales data to ensure accurate inventory levels.
  • Analyzed weekly sales reports to identify trends or issues.
  • Maintained a safe and secure environment within the store.
  • Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers.
  • Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
  • Protected store assets by assisting with audits, routine cycle counts and physical inventory.
  • Accomplished sales goals by engaging customers, delivering top-notch service and promoting special items.
  • Assisted in general housekeeping to maintain store image.
  • Facilitated and developed lasting relationships with clients to increase client retention.
  • Captured customer information to maximize future clienteling opportunities.
  • Used Point of Sale register system to complete transactions.
  • Directed and supervised staff performance.
  • Counted and balanced registers.
  • Delegated work to staff, setting priorities and goals.
  • Managed daily operations, client relations and IT.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Identified appropriate solutions to minimize issues and quickly solve problems.
  • Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
  • Trained, managed and motivated employees to promote professional skill development.
  • Evaluated store performance and incorporated feedback to implement improvement plans.
  • Processed credit card payments and counted back change and currency with accuracy rate.

Bar Manager

San Antonio Elks Lodge 216
San Antonio , TX
01.2019 - 03.2022
  • Reviewed monthly sales reports to identify areas of improvement and growth opportunities.
  • Developed drink recipes and menus to meet customer preferences while optimizing profitability.
  • Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for drinks.
  • Implemented strategies designed to increase revenue through upselling techniques.
  • Prepared detailed reports on daily sales figures to track trends in customer preferences.
  • Resolved customer complaints regarding quality of food or beverage service in a timely manner.
  • Created promotional materials such as flyers or posters to advertise specials or upcoming events.
  • Maintained cleanliness standards throughout the bar area including countertops, shelves and equipment.
  • Negotiated purchase agreements with vendors to obtain best pricing on supplies.
  • Assisted with planning special events such as wine tastings or cocktail parties.
  • Enforced safety regulations and ensured proper sanitation practices were followed by all employees.
  • Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
  • Analyzed financial data such as costs associated with labor efficiency, waste reduction and cost control initiatives.
  • Ensured compliance with local health codes regarding food storage temperatures or alcohol serving guidelines.
  • Maintained accurate records of liquor inventory and purchases for budgeting purposes.
  • Restocked beer and liquor regularly and after special events.
  • Increased revenue by promoting additional products and assisting with beverage menu.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Increased profits by overseeing inventory and strategically increasing menu prices.
  • Monitored patron alcohol consumption to encourage safety.
  • Poured wine, beer and cocktails for patrons.
  • Maintained detailed inventory of bar supplies and stocked work areas.
  • Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.

Bartender

Gila Bend Elks Lodge
Gila Bend, AZ
04.2017 - 01.2019
  • Performed opening and closing duties including restocking supplies.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Processed payments accurately and efficiently with POS system.
  • Checked identification cards for proof of age prior to serving alcohol beverages.
  • Resolved customer complaints in a professional manner.
  • Adhered to state regulations regarding serving alcohol responsibly.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Greeted customers and provided excellent customer service.
  • Developed good working relationships with fellow employees through effective communication.
  • Kept track of all orders made by customers and communicated them promptly to kitchen staff.
  • Assisted in setting up the bar for service shift.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Planned and coordinated special events to boost customer numbers and profits.
  • Balanced daily registers and generated sales reports for management.

Administrative Assistant

U.S. Army Active Duty
Dallas , TX
01.2000 - 01.2005
  • Updated system to organize office documentation, maximizing efficiency and increasing productivity.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Coordinated travel arrangements and completed expense reports for travel reimbursement.
  • Composed, edited and typed complex memos and reports with job-related software.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Sorted and distributed incoming faxes, letters and emails for office distribution.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
  • Developed and implemented filing systems, both digital and physical, improving document organization and retrieval efficiency.
  • Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
  • Proofread content for typo-free emails and documentation.
  • Developed and maintained filing systems for confidential documents and records.
  • Facilitated communication between different departments within the organization.
  • Compiled data from various sources into organized reports for review by management team.
  • Scheduled appointments between clients and customers and internal staff members.
  • Processed invoices for payment using accounting software applications.
  • Updated contact lists regularly when changes occur in employee status or contact information.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Managed office supplies inventory and placed orders when necessary.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Managed database systems containing customer contact information.

Education

High School Diploma -

Waimea High School
Waimea, HI
06-1999

Some College (No Degree) - Bachelor in Science And Education

Grand Canyon University
Phoenix, AZ

Skills

  • Special Needs Support
  • Positive Reinforcement
  • Mathematics proficiency
  • Multi-Subject Instruction
  • Instructional Strategies
  • Student Engagement
  • Expense Reporting
  • Office Administration
  • Database Management
  • Spreadsheet Management
  • Calendar Management
  • Document Control
  • Clerical Support
  • Memo preparation
  • Appointment Scheduling
  • Understands grammar
  • Mail distribution
  • Staff Management
  • Database entry
  • Employee Training
  • Loss prevention strategies
  • Sales proficiency
  • Cash Handling Accuracy
  • Customer Service Management
  • Staff Training and Development
  • Front end operations
  • Store maintenance
  • Training and mentoring
  • Cash Handling
  • Daily Reporting
  • Sales Coaching

Accomplishments

The Army commendation Medal (ARCOM) due to Outstanding achievement for being in a leadership role.

Iraq Campaign Medal for deploying overseas to Iraq during times of war.

Army Service Ribbon-For Completion of AIT for 71L Administrative Specialist.

National Defense Service Ribbon.

Town Of Gila Bend Volunteer Service Award- Always being there and volunteering when the town needed help.

References

References available upon request.

Timeline

Substitute Teacher, K-12

Judson ISD
09.2023 - 06.2024

Key Holder Supervisor

Once Upon A Child Franchise
04.2021 - 04.2024

Bar Manager

San Antonio Elks Lodge 216
01.2019 - 03.2022

Bartender

Gila Bend Elks Lodge
04.2017 - 01.2019

Administrative Assistant

U.S. Army Active Duty
01.2000 - 01.2005

High School Diploma -

Waimea High School

Some College (No Degree) - Bachelor in Science And Education

Grand Canyon University

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Tiffany Wingler