Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tiffany Woodford

Suwanee,GA

Summary

Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Medical Assistant

Right At Home Health Care
GAINESVILLE , GA
05.2024 - Current
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Inspected equipment to ensure proper working order prior to use on patients.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Organized charts, documents and supplies to maintain team productivity.
  • Documented notes during patient visits.
  • Explained treatment procedures and physicians' instructions.

MOA/Phone Operator

NGPG UROLOGY
Gainesville, GA
02.2020 - Current
  • Answered incoming calls and directed them to the appropriate department or individual.
  • Provided customer service support for customers with questions or technical issues.
  • Maintained a professional demeanor while handling customer calls.
  • Transferred calls to other departments as needed.

MOA/Phone Receptionist

Avita Community Partner
GAINESVILLE , GA
06.2016 - 02.2020
  • Greeted visitors to the office warmly and directed them to the appropriate personnel or department.
  • Responded to emails from customers regarding product questions and complaints.
  • Provided technical support for phone systems including programming changes, resetting voicemails.
  • Processed payments over the phone from customers utilizing secure payment methods.
  • Identified customer needs by actively listening to their requests and offering solutions as needed.
  • Handled multiple lines simultaneously while routing calls efficiently to the appropriate departments or individuals within the company.
  • Performed daily administrative tasks such as filing documents, data entry.
  • Maintained a high level of professionalism while representing the company on the phone.

Education

Associate of Arts - Medical Assisting

American Professional Institute
Gainesville, GA
11-2013

Associate of Arts - CERTIFIED NURSING ASSISTANT

CERTIFIED NURSING SCHOOL
Gainesville, GA
09-1999

High School Diploma -

Lumpkin County High School
Dahlonega, GA
05-1996

Skills

  • Patient Flow Management
  • Patient Scheduling
  • Intake control
  • Data Entry
  • HIPAA Compliance
  • Payment Collection
  • Medical Terminology
  • Check-in coordination
  • Electronic Medical Records
  • Patient bathing
  • Vital signs and examinations
  • Simple dressings
  • Medical Records Management
  • Wound care management
  • Medical Transcription
  • CPR
  • Respiratory equipment training
  • General housekeeping ability
  • Quick problem solver
  • Electronic Health Records
  • Direct Patient Care
  • Compassionate
  • First Aid
  • Patient oral care
  • Restocking lab supplies
  • Patient toileting
  • Calm and level-headed under duress
  • Appointment Setting
  • Procedure Assistance
  • Inventory Management

Certification

CPR

FIRST AID

PHLEBOTOMY

EKG

PATIENT CARE TECH

NURSING ASSISTANT

Timeline

Medical Assistant

Right At Home Health Care
05.2024 - Current

MOA/Phone Operator

NGPG UROLOGY
02.2020 - Current

MOA/Phone Receptionist

Avita Community Partner
06.2016 - 02.2020

Associate of Arts - Medical Assisting

American Professional Institute

Associate of Arts - CERTIFIED NURSING ASSISTANT

CERTIFIED NURSING SCHOOL

High School Diploma -

Lumpkin County High School

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Tiffany Woodford