Summary
Work History
Education
Skills
ME
Timeline
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Tiffany Wright

Tiffany Wright

Nashua,NH

Summary

Physically fit General Laborer effective at completing projects and tasks on schedule. Consistently follows through with all orders and instructions. Works well in team setting to complete all job related duties, maintain safe working conditions and adhere to OSHA regulations. Hardworking Package Handler comfortable moving heavy loads manually or with forklifts and overhead cranes. Punctual, reliable and dedicated to teamwork. Great maintenance and repair skills.

Work History

Package Handler

Amazon
Nashua, NH
05.2023 - 09.2023
  • Inspected packages for damages or defects and recorded any issues found.
  • Organized packages according to type, size, destination, and other specifications.
  • Labeled parcels accurately according to company guidelines.
  • Reported any lost or damaged items to supervisors immediately upon discovery.
  • Collaborated with team members on tasks such as sorting mail into designated bins.
  • Scanned and sorted packages according to destinations and service type using handheld scanner.
  • Sorted packages to appropriate slide, line or belt for final distribution.
  • Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
  • Placed bins, carts and containers in convenient locations to assist with loading efficiency.

Package Handler,Package Sorter

UPS
Nashua, NH
02.2022 - 06.2023
  • Inspected packages for damages or defects and recorded any issues found.
  • Organized packages according to type, size, destination, and other specifications.
  • Stacked boxes onto pallets in an efficient manner.
  • Checked all outgoing shipments to ensure accuracy of contents.
  • Followed safety procedures when operating heavy machinery such as forklifts and pallet jacks.
  • Transported parcels between loading docks, delivery vehicles, and post office facilities.
  • Labeled parcels accurately according to company guidelines.
  • Reported any lost or damaged items to supervisors immediately upon discovery.
  • Ensured compliance with postal regulations regarding hazardous materials handling.
  • Collaborated with team members on tasks such as sorting mail into designated bins.
  • Maintained a clean work environment by removing debris from the loading dock area.
  • Assisted in training new employees on package handling processes.
  • Scanned and sorted packages according to destinations and service type using handheld scanner.
  • Sorted packages to appropriate slide, line or belt for final distribution.
  • Assisted in loading delivery trucks with prepared packages.
  • Resolved conveyor system issues by clearing jams and blockages.
  • Loaded completed orders on pallets according to delivery numbers.
  • Examined and inspected containers, materials and products to meet packing specifications.
  • Protected company inventory by maintaining and organizing storage areas.
  • Palletized boxes to increase movement and shipment efficiency.
  • Braced, padded and supported items in packages to prevent shifting and damages.
  • Reported safety or workflow concerns to leadership for further investigation.
  • Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
  • Packed boxes and stock using organizational guidelines.
  • Placed bins, carts and containers in convenient locations to assist with loading efficiency.
  • Collaborated with other movers when loading large equipment to prevent potential accidents.
  • Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
  • Secured items in truck by strapping over protective padding.
  • Placed bracing, straps and other protective devices onto items in transit to prevent damage.
  • Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
  • Utilized factors such as package shape and final destination to sort into correct bins for delivery.
  • Packed, sealed or affixed postage to prepare materials for shipping.
  • Offered support and advice to newer personnel to improve performance.

Food and Beverage Cashier

McDonald's Restaurant
Nashua, NH
11.2019 - 07.2021
  • Assisted customers with their orders, answered questions about menu items, and took accurate payment information.
  • Operated the point of sale system to process payments from customers quickly and accurately.
  • Verified customer identification when accepting checks or credit cards.
  • Provided superior customer service by greeting customers, responding to inquiries, and resolving complaints in a timely manner.
  • Stocked shelves with merchandise prior to opening store each day.
  • Maintained cleanliness of work area throughout shift.
  • Ensured compliance with all applicable health codes regarding food handling procedures.
  • Conducted price checks on products as requested by customers.
  • Organized promotional displays within store for maximum visibility and appeal.
  • Prepared special orders for customers upon request in a timely manner.
  • Greeted incoming guests warmly and provided them with menus or specials when appropriate.
  • Demonstrated knowledge of restaurant's menu items, ingredients, preparation methods, pricing structure, discounts, promotions.
  • Managed multiple tasks efficiently including taking orders, preparing drinks and food items, ringing up customers' purchases.
  • Handled all cash transactions accurately according to established procedures.
  • Assisted fellow employees in completing various tasks during busy periods or when short-staffed.
  • Took orders, prepared foods and processed payments in full-service establishment.
  • Kept customer and food preparation areas clean and well-organized.
  • Restocked workstation with supplies and communicated out-of-stock items to management.
  • Reviewed contents on food trays to check complete order.
  • Accurately made change for cash transactions.
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Verified orders and bagged items for easy transport.
  • Processed credit card payments and gave counter slips to customers for signatures.
  • Processed sales transactions to prevent long customer wait times.
  • Greeted customers promptly and responded to questions.
  • Assisted customers by providing information and resolving complaints.
  • Processed customer payments quickly and returned exact change and receipts.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Answered customers' questions and provided information on store procedures or policies.
  • Built and maintained productive relationships with employees.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Maintained work area and kept cash drawer organized.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Adhered to social distancing protocols and wore mask or face shield.
  • Remained aware of surroundings and secured cash to minimize loss potential.
  • Offered customers carry-out service at completion of transaction.

Customer Service Associate

Christmas Tree Shops
Nashua, NH
10.2019 - 12.2019
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Greeted customers and identified their needs.
  • Provided information about products and services available to customers.
  • Processed customer orders accurately and efficiently.
  • Resolved customer inquiries in a timely manner.
  • Demonstrated active listening skills when responding to customer questions and complaints.
  • Maintained an organized system for tracking customer interactions and feedback.
  • Assisted customers with returns, exchanges, refunds, and other transactions as needed.
  • Suggested product solutions based on individual customer needs.
  • Handled cash register operations accurately during peak times.
  • Kept work area neat, clean, and well-stocked at all times.
  • Performed additional duties as assigned by management team.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Followed policies and procedures to meet or exceed established performance requirements.
  • Organized and prioritized tasks and activities and worked within strict timeframes and deadlines.
  • Met and exceeded productivity targets by handling every interaction with top-notch customer service.
  • Handled large amounts of cash and balanced cash drawer daily within prescribed balancing guidelines.
  • Maintained customer privacy and protected company operations by keeping information private and confidential.
  • Upheld quality control policies and procedures to increase customer satisfaction.
  • Assisted customers with price checks, lifting heavy items and addressing other inquiries.

Education

GED -

Adult Learning Center
Nashua, NH

Skills

  • Material Storage
  • Truck Loading
  • Package Scanning
  • Truck Loading and Unloading
  • Package Preparation
  • Package Loading
  • Visual Inspection
  • Damage Prevention
  • Equipment Operation
  • Standards Compliance
  • Critical Thinking
  • Cargo Securing
  • Pallet Jack Operation
  • Physical Strength and Stamina
  • Willing to Learn
  • Team Collaboration
  • Work Planning and Prioritization
  • Storage Management
  • Lifts 70 Pounds
  • Decision-Making
  • Loading and Unloading
  • Materials Handling Safety Training
  • Cargo Security
  • Stacking and Staging
  • Warehouse Operations
  • Problem-Solving
  • Safety Precautions
  • Health and Safety Compliance
  • Relationship Building
  • Attention to Detail
  • Quality Assessment and Assurance
  • Materials Sorting
  • Material Handling
  • Storage Area Maintenance
  • Product Verification
  • Product Sealing

ME

  • I am a Strong individual and a hard worker a fast learner especially with hands on learning have my own transportation. Most my experience is in warehouse/factory settings as i find those to be my interest at heart they are jobs i love doing .I am currently attending GED classes' to get my GED and hope to become a phlebotomist. I am on time for my jobs and always excited and anxious to learn new things and ways to make my job better and faster and efficient i am very observant to tiny details and love learning and trying new things of interest. I am quiet and focused individual

Timeline

Package Handler

Amazon
05.2023 - 09.2023

Package Handler,Package Sorter

UPS
02.2022 - 06.2023

Food and Beverage Cashier

McDonald's Restaurant
11.2019 - 07.2021

Customer Service Associate

Christmas Tree Shops
10.2019 - 12.2019

GED -

Adult Learning Center

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Tiffany Wright