Tiffany York
Bala,PA
Summary
Adept at compassionate caregiving and vital signs monitoring, I enhanced patient comfort and safety at Team Select. My proactive approach reduced accidents, and my skill in emotional support and housekeeping tasks improved client wellbeing. Leveraging strong multitasking and leadership skills, I also significantly boosted team productivity and customer satisfaction in fast-paced environments. Experienced with providing personal care and assistance in daily living activities. Utilizes compassion and patience to support patient comfort and safety. Knowledge of maintaining clean and organized environment to enhance well-being.
Overview
2023
2023
years of professional experience
Work History
HHA
Team Select
- Maintained a clean and safe living environment for patients, reducing the risk of accidents or infections.
- Assisted patients with personal hygiene tasks such as bathing, grooming, and dressing, promoting dignity and selfconfidence.
- Improved patient comfort by providing compassionate and attentive care in various daily activities.
- Transported patients safely to appointments, errands, or social outings, ensuring timely arrival and an enjoyable experience.
- Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising medical professionals.
- Managed household chores such as laundry, meal preparation, and light cleaning, allowing clients to focus on their health and wellbeing.
- Facilitated communication between patients, families, and healthcare providers by serving as a reliable source of information about the client''s progress and needs.
Front End Manager
Acme
City Ave
10.2020 - 07.2022
- Oversaw cash handling procedures, minimizing discrepancies in end-of-day reports through diligent monitoring of transactions.
- Monitored cash drawers in Number checkout stations to verify adequate cash supply.
- Oversaw cashier operations, bookkeeping, and security.
- Maintained excellent store appearance by enforcing cleanliness standards and delegating tasks to team members effectively.
Server
TGI Fridays
Philadelphia, PA
04.2018 - 08.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Manager on Duty
Johnny Rockets Restaurant
Philadelphia
04.2013 - 08.2018
- Trained employees in essential job functions.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
- Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.
- Collaborated with other managers on strategic initiatives, sharing best practices to achieve common goals across the organization.
- Enhanced customer satisfaction through consistent monitoring of service quality and staff performance.
- Mentored junior team members for career development, offering ongoing guidance on goal setting, skill-building, and performance improvement strategies.
- Improved team productivity by implementing efficient scheduling and task delegation processes.
- Reduced employee turnover by fostering a positive work environment and offering professional development opportunities.
Education
Franklin Learning Center
Philadelphia, PA07.2006
Skills
- Laundry services
- Bathing Assistance
- Meal Preparation
- Errands Running
- Housekeeping tasks
- Personal Hygiene Assistance
- Compassionate Caregiving
- Toileting support
- Dressing and grooming
- Vital signs monitoring
- Emotional Support
Timeline
Front End Manager
Acme
10.2020 - 07.2022
Server
TGI Fridays
04.2018 - 08.2020
Manager on Duty
Johnny Rockets Restaurant
04.2013 - 08.2018
HHA
Team Select
Franklin Learning Center