I am a dedicated individual who has great ambition. I am willing to learn new things, can work under pressure. I am a resourceful Bookkeeper/Office Manager with many years of experience optimizing office procedures and overseeing operations. Skilled in schedule management, payroll administration, and business correspondence coordination. Disciplined and systematic professional thrives in high-pressure, team-based atmospheres.
Overview
20
20
years of professional experience
2
2
years of post-secondary education
Work History
Bookkeeping/Office Manager
BCS Tilden Enterprises, LLC
Tilden
06.2015 - Current
Processed payroll accurately ensuring all employees were paid on time.
Responded to customer inquiries via phone or email in a professional manner.
Assisted in recruiting, onboarding and training new employees.
Ordered supplies and equipment to maintain adequate inventory levels.
Assisted with the preparation of budgets, forecasts and financial statements.
Maintained confidential records relating to personnel matters.
Analyzed data from various sources to identify trends and make recommendations for improvement.
Answered phone calls, responded to emails, routed mail and coordinated courier services.
Monitored inventory levels and placed orders when needed.
Supervised staff members, organized schedules and delegated tasks.
Ensured compliance with applicable laws regarding employment practices.
Created spreadsheets in Excel to track data such as vacation requests, sick days .
Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Administered payroll and maintained proper documentation of employee personnel.
Managed office budget to handle inventory, postage and vendor services.
Financial Service Manager
SNB McMullen Bank
Tilden
03.2005 - 06.2015
Muti-tasking is part of my daily job
Performed internal audits of existing processes to ensure accuracy of records maintained by finance staff.
Prepared monthly, quarterly and annual financial reports for management review.
Analyzed operational costs against projected budgets to identify areas of cost savings or efficiency improvements.
Analyzed financial data to identify trends, discrepancies, and opportunities for improvement in the budgeting process.
Set daily, monthly, quarterly and annual sales goals.
Interviewed, hired, coached and motivated banking staff.
Assisted customers with opening checking and savings accounts and applying for credit cards and loans.
Sold consumer and small business banking products and services.
Identified solutions for clients based on financial goals and needs.
Managed banking center operations and supervised service team.
Applied knowledge of Bank Secrecy Act and Anti-Money Laundering Act to detect instances of fraud.