Tiffany Ziesemer
Stevensville,MT
Overview
18
18
years of professional experience
Work History
Real Estate Agent/Property Manager
Millennium Management
Missoula, MT
05.2024 - Current
- Responded promptly to client inquiries via phone or email.
- Operation and upkeep of rental properties, including tasks like tenant screening, lease management, rent collection, and maintenance coordination.
- Resolving tenant issues.
- Property inspections to ensure property remains in good condition.
- Coordinate inspections.
- Coordinate any landscaping.
- Refund security deposit
Executive Director
Auberge Of Missoula
Missoula, MT
01.2021 - 01.2023
- Responsible for managing day to day operations in the community, achieving and maintaining maximum occupancy of the community to capacity, achieving high resident satisfaction and quality resident care/services ensuring compliance with applicable state and federal requirements, generating the projected profit for the company
- Direct and monitor all marketing activities, including public relations efforts
- Oversee our maintenance of accurate and appropriate records for each resident of the community
- Overseeing our billing and payroll department
- Work and develop personal relationships within the community and families
- Making sure our community is in budget month to month
- Making sure all employees get evaluations and an increase based on their performance
- Oversee the community is running in the best way day to day
Receptionist/RCC
Auberge Of Missoula
Missoula, MT
01.2019 - 01.2021
- Greet anyone who entered the community
- Answer the phone and transfer calls
- Take any messages as needed
- Put a schedule together for our bus driver
- Times and where any resident had an apt
- Make flyers for any upcoming events or meeting for staff or residents
- Entered all resident falls into our system
- Helped put a seating chart together for our dining room
- Helped and assisted any residents that needed help
- Visited with them in the lobby
- Answered any questions that residents or family's may have had
- Set up any appointments needed for residents that were unable to make it themselves
Regional Supervisor
Consumer Direct
Missoula, MT
01.2009 - 01.2019
- I was very dedicated and driven and earned four promotions throughout my career with Consumer Direct
- Most recently I worked as a Regional Supervisor, I was a direct supervisor and led my own team
- My responsibility was to support my team to ensure our members amongst multiple service lines were receiving and maintaining the services that were needed
- I was also responsible for ensuring compliance standards with the state were being met and assisting with audits
- I had to ensure that my team was following established policies and procedures and implement corrective actions and coaching as needed, successfully completed home visits for diverse clientele
- Assisted with complaints and conflict resolution
Receptionist/RCC
Western Montana Chapter
Missoula, MT
01.2007 - 01.2009
- Company Overview: Private
- I was responsible for assisting a client with financial management services
- I ensured their financial needs and goals were being met, and their expenses were paid in a timely manner
- Private
Business Office Manager
Auberge Of Missoula
Missoula, MT
01.2021
- Make sure bill are printed and out by the 25th of each month
- Enter all bank deposits
- New Hire Orientation
- Putting resident and new hire charts together
- All background checks ran for all new hires
- Billing Medicaid for waiver residents
- Overseeing our laundry department
- Entering data into our system for new hires and new residents
- Completing payroll for all staff
- Making sure vacation and sick time was entered for anyone who filled out a form
- Making sure all employees punching in/out for shifts on time clock
- Tearing down former employee and resident's charts
- Any data entry that needed to be done
- Moving residents out of the system when they passed away or moved out of the community
- Help with tours in the community if the Marketing Director was out of the community
Education
GED -
Big Sky High School
Skills
- Detail-oriented
- Conflict Resolution
- Dependable
- Adaptable
- Good time management
Timeline
Real Estate Agent/Property Manager
Millennium Management
05.2024 - Current
Executive Director
Auberge Of Missoula
01.2021 - 01.2023
Business Office Manager
Auberge Of Missoula
01.2021
Receptionist/RCC
Auberge Of Missoula
01.2019 - 01.2021
Regional Supervisor
Consumer Direct
01.2009 - 01.2019
Receptionist/RCC
Western Montana Chapter
01.2007 - 01.2009
GED -
Big Sky High School
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