Conducted target market research to scope out industry competition and identify advantageous trends in the personal finance sector.
Developed unique written content to increase SEO and user engagement online that covered a variety of topics including personal finance, crypto, and estate planning.
Designed comprehensive marketing strategy to grow traffic using social media platforms such as Twitter, Reddit, and Youtube.
Inside Delivery Advisor
Tesla Inc
Las Vegas, NV
04.2018 - 02.2019
Held status as a top-five performer in an office of 200+ advisors.
Exceeded monthly delivery goals by facilitating logistics activities
for 150+ deliveries per month.
Developed processes that reduced time from initial customer
contact to delivery by 70.
Administrative Assistant
University of Nevada
Las Vegas, O.I.T. NV
01.2015 - 09.2015
Increased office workflow by interacting with vendors and professional
services personnel to ensure timely and efficient outcomes.
Mitigated security risk of data misuse by securing financial documents
for multiple collegiate departments.
Reduced errors in reconciliation reports by reviewing documents prior
to submittal.
Contractor
Hemispherix Biopharma
New Brunswick, NJ
10.2009 - 12.2010
Ensured safe quality control of shipments of Ampligen vaccines using FDA guidelines.
Minimized safety risk by maintaining research labs using OSHA safety and hazard guidelines.
Maintained private research study records, patient files, and case notes.
Key-holder
Palms Casino - Boutique key
Las Vegas, NV
03.2009 - 07.2010
Drove daily average receipt sales by 25% by upselling jewelry and memorabilia items to visitors to help commemorate their Vegas trip.
Increased retention of local shoppers by suggesting personalized items based on past visits and personal preferences.
Contributed to team efficiency by rotating my shifts for The Palms, Palms Place, and the casino floor as needed.
Fine Dining Server and Host
Radisson Plaza Hotel - Webster's Prime
Kalamazoo, MI
10.2008 - 11.2009
Provided service in two full-time positions as a private server and host for the AAA Forbes rated Webster's Prime in addition to working as a banquet’s server at the Radisson Plaza Hotel.
Trained new servers to ensure comprehensive knowledge of dining service standards for discriminating clientele, resulting in more efficient dining experiences.
Suggested meal and beverage items to increase personal guest checks to an average of 35% per patron,