Summary
Overview
Work History
Education
Skills
Timeline
OperationsManager

Tiffany A. Smith

Cordova,TN

Summary

Knowledgeable Administrative professional well-versed in producing high-quality spreadsheets, reports and presentations Proven history of success in event coordination, staff supervision and office workflow management. Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.

Overview

17
17
years of professional experience

Work History

ADMINISTRATIVE EXECUTIVE MANAGERS/DIRECTORS/VP

FEDEX
01.2022 - Current
  • Provide administrative support to 8 managers
  • Type reports and correspondence
  • Maintain filing system/records, confidential records, budget/expense account records
  • Performs clerical functions that require knowledge of general business and office procedures including planning for and coordinating conferences and meetings
  • Schedule meetings and maintaining calendars
  • Arrange business itineraries and coordinate travel arrangements
  • Sort, read, and annotates incoming mail and documents, equipment and attach appropriate file to facilitate necessary action
  • Maintains familiarity with department's projects and priorities and coordinates and maintains effective office procedures and efficient workflow
  • Track and monitor projects from request stage through distribution of final documents
  • Track project invoices
  • Review general ledger
  • True-up data in Budgeting software
  • Assist with streamlining employee facility access

ADMINISTRATIVE EXECUTIVE

First Choice Sales & Marketing Group Inc
01.2017 - 01.2021
  • Serves as a primary point of direct administrative contact and liaison with other offices, individuals, and external institutions on behalf of the executive team: (President/CEO, VP of
  • Operations, VP of Finance and Administrative, VP of Category Management, and Assistant to the President)
  • Managing executive team extremely active calendar of appointments; completing expense reports; Composing and preparing correspondence that is sometimes confidential; arranging complex and detailed travel plans, itineraries, and agendas; and compiling documents for travel-related meetings
  • Take dictation and meeting minutes, accurately enter notes and distribute
  • Monitor office supply levels; reorder when appropriate
  • Maintain strong relationships with vendors and keep price data in order to get the best pricing on supplies and services
  • Produce professional-quality reports, presentations, and briefs
  • Develop and carry out an efficient documentation and filing system for both paper and electronic records
  • Delegate tasks as appropriate to other members of the team

SALES ANALYST

Choice Sales & Marketing Group Inc
01.2015 - 01.2017
  • Defining and documenting customer business functions and processes
  • Acts as a liaison between departmental end-users, technical analysts, information technology analysts, consultants and other First Choice Sales & Marketing Group departments and clients in the analysis, design, configuration, testing and maintenance of accounting and warehouse management systems to ensure optimal operational performance
  • Researching and preparing statistical reports using data from accounting and sales tracking systems
  • Consolidating information into cohesive and understandable correspondence or other written form for use in management decision-making

WAREHOUSE ADMINISTRATOR

First Choice Sales & Marketing Group Inc
01.2011 - 01.2015
  • Receives all inbound shipments into database system
  • Handles the packing list and/or bill of lading for all products received into the warehouse
  • Accurately documents any exceptions to the receipt of product, within 24 hours or before (damage, shortages, overages, etc.)
  • Uploads clear, accurate pictures associated with damage, into database
  • Updates pallet locations in database
  • Receives and supports the processing of product returned from the field
  • Creates warehouse tags for returned products and updates location of product in database.

SPA COORDINATOR

Nail & Skin Bar/Therapy Day Spa
01.2006 - 01.2011
  • Coordinated everyday activities for facility
  • Prepared records of store sales and costs as per store procedures
  • Processed weekly payroll
  • Ensured optimal levels of client satisfaction and resolution of all queries
  • Developed strategies to promote various spa activities
  • Hired employees for the store, interviewed potential candidates and provided the required training
  • Maintained store inventory and placed orders as required
  • Designed and promoted various strategies for store loss prevention
  • Greeted all guests and provided an orientation tour of spa facilities and services
  • Assisted guests with detailed descriptions of spa treatments and packages offered
  • Managed all treatment sessions and assisted in promoting services to guests
  • Monitored guest enquiries and ensured resolution professionally
  • Ensured a neat and clean spa area at all times and checked locker facility on a regular basis
  • Maintained reservation logs and made and canceled all appointments as requested
  • Monitored work of spa employees and ensured treatment of all guests in a courteous manner
  • Managed and resolved all guest conflicts effectively
  • Maintained facilities and ensured a neat and clean area at all times
  • Administered product inventory and placed purchase order as required.

Education

Master’s Degree - Public Administration

University of Phoenix

Bachelor of Science - Public Sector

University of Phoenix

High School Diploma - undefined

Trezevant High School

Skills

  • Microsoft Excel
  • Microsoft Office
  • Microsoft Word
  • Microsoft PowerPoint
  • Outlook
  • Workday
  • Dynamacs
  • Hoteling
  • General office equipment
  • Project Support
  • Maintain Filing Systems
  • Meeting Support
  • Appointment Scheduling
  • Records Management Databases
  • Answer Multi-Line Phone Systems
  • Event Coordination
  • Meeting Minutes
  • Special Event Projects
  • Invoice Preparation
  • Report Preparation
  • Correspondence and Memos
  • Data Research and Compilation
  • Data Evaluation
  • Meeting Coordination
  • Training Schedule Setup
  • Travel Arrangement Coordination
  • Workflow Improvements
  • Meeting Agenda Preparation
  • New Employee Orientation
  • Catering Support
  • File Organization
  • Employee Timesheet Processing
  • Greeting Visitors
  • Customer Service Understanding
  • Arrange Business Meetings
  • Calendar and Scheduling Software
  • Manage Executive Schedules
  • Document Filing and Retrieval
  • Departmental Support
  • Video Conferencing Software
  • Administrative Leadership
  • Office Supplies and Inventory

Timeline

ADMINISTRATIVE EXECUTIVE MANAGERS/DIRECTORS/VP

FEDEX
01.2022 - Current

ADMINISTRATIVE EXECUTIVE

First Choice Sales & Marketing Group Inc
01.2017 - 01.2021

SALES ANALYST

Choice Sales & Marketing Group Inc
01.2015 - 01.2017

WAREHOUSE ADMINISTRATOR

First Choice Sales & Marketing Group Inc
01.2011 - 01.2015

SPA COORDINATOR

Nail & Skin Bar/Therapy Day Spa
01.2006 - 01.2011

Master’s Degree - Public Administration

University of Phoenix

Bachelor of Science - Public Sector

University of Phoenix

High School Diploma - undefined

Trezevant High School

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Tiffany A. Smith