Tiffany Allegra Jones
Garner,NC
Summary
Experienced professional with a strong background in project management-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Overview
21
21
years of professional experience
Work History
Work Management Revenue Specialist
Primoris T&D Services
Fuquay-Varina, NC
03.2024 - Current
- Identify areas of improvement to increase revenue performance. Monitor daily collections activity and report any discrepancies or irregularities.
- Maintain up-to-date records on billing activities including corrections, adjustments, and accruals via Vista Viewpoint.
- Ensure timely collection of revenue from General Foreman. Analyze financial data to identify trends or issues related to compatible units, time and equipment. Increased revenue gain from $800k to $1.5 Million weekly.
- Monitor reports on outstanding revenue, invoice history, and other billing information for Directors review.
Project Manager
Serenity Home Improvement
Durham, NC
09.2022 - Current
- Negotiate contracts with vendors and suppliers based on company objectives and budget constraints. Communicate effectively with stakeholders to ensure project goals are met on time and within budget.
- Ensure compliance with applicable laws, regulations, policies and procedures throughout the life cycle of each project.
- Maintain records of all documents related to each project including specifications, permits, (NTPs) notice to proceed, change orders, and invoices. implemented processes to ensure successful completion of projects.
- Monitor progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
Civil Project Scheduler - Dual Position
Duke Energy Progress
Garner, NC
02.2018 - 03.2021
- Managed Civil corrective work orders, crew schedules request and obtained and reviewed vendor’s estimates and submitted (NTPs) notice to proceed prior to constructions start date.
- Collaborated with peer construction area schedulers to allocate each region’s projects from assets management’s master project schedule, which usually consist of approved funding ranging from $200 - $350 million dollars annually.
- Facilitated project development and kick off meetings with Engineers, Construction, Maintenance, and Material Planners as well as other Project Mangers and other key stake holders.
- Met weekly with Work Management’s leadership including Supply Chain to discuss all Capital and (O&M) Operating and Maintenance projects milestones.
- Material concerns, crew work performance, project schedule and the status of the (CRC) construction readiness checklist to insure the project stayed on target from scope to in-service date, using some agile functions.
Construction Project Scheduler/Promotion
Duke Energy Progress
Garner, NC
02.2017 - 03.2021
- Part of DEP Transmission Work Management Construction’s team tasked to work with area coordinators and planners to manage Capital, O&M and System Programs Projects.
- Creating work orders, record retention on Engineer prints, and system data, as well as environmental and construction release reports.
- Increased in-service date by 50% by keeping an accurate project schedule and ensuring the project team did not deviate to far from the scope and project timelines.
- A Business Partner with oversight to aid in managing safety guidelines communication and contractor crew’s overtime project work.
- Aligned with feasibility and Project Managers to ensure Primavera P6, and Maximo projects were on schedule and met the deliverable dates successfully.
- Identified work plan updates, clearance approvals, and vendor’s concerns for staying on target and reported project status updates, and feedback to management.
- Provided support in identifying critical path activities to ensure deadlines were met.
Field Support Disbursement Specialist/ Transmission Vegetation Management
Duke Energy Progress
Garner, NC
02.2015 - 02.2017
- Project Management support for the field Transmission Vegetation Management’s Foresters
- Provided account payable processing duties, using Passport and CAPs systems
- Processes included Capital and O&M entries, reconciliations, and routing for 2nd level approval for the all vegetation projects
- Researched credit memos for payment, managed aging reports, monthly accruals, quarterly and end of the year closing, this helped to ensure the business unit was on mark with meeting annual budget performance goals.
- Joined forces with varies contractors, temporary crews and point of services vendors from herbicide to aviation. Decreased miscellaneous invoice entries by 25%
Benefits Integrity Specialist V
Department of Commerce
Raleigh, NC
01.2012 - 01.2014
- Processed claimant's appeals request for the Benefits Integrity Unit within Division of Employment Security
- Handled unemployment benefit over-payments, as well as appeals and waiver request received from attorneys and employers resulting from fraud, and non-fraud determinations
- HR’s on-boarding committee member, partner with Human Resources to assist with their goals, and mission initiatives for On-Boarding and Off-Boarding employees
- Created team building activities, and presentations to highlight the Division of Employment Security’s executive team members
- Reduced potential appeals by identifying numerical errors
- Cross referenced adjudicated unemployment insurance claims for accuracy, preventing the amount of appeals submitted to the legal department
- Changed the appeals procedure to a modern process to include Microsoft applications to cut back on the cost associated with using paper.
Senior Human Resources Coordinator/Talent Acquisition Program Partner
Progress Energy
Raleigh, NC
01.2005 - 01.2011
- Supervisor for the company’s Employment Testing Program in North and South Carolina. Managed and controlled the daily operations of the program. Maintained the annual budget of $500K.
- The budget consisting of assets, inventory control, and purchases of training and testing materials for both States North and South Carolina.
- Scheduled routine maintenance repairs for company's equipment to ensure proper performance.
- Partnered with business unit managers and recruiters to on projects designed to strategically forecast future employment needs for their respective departments.
- Partnerships were established with workforce management to develop projects for program enhancements with a focus on recruiting diverse talent and Pipelined passive, and ready to hire diversity applicants.
- Created adverse impact analysis, trend reports and consulted with business units to aid in staffing objectives. Reached department’s goals by a 15% - 30% increase.
Employment Testing Administrator/Facilitator
Progress Energy
Raleigh, NC
01.2004 - 01.2005
- Responsible for sourcing and screening applicants
- Served as an Interviewer both one on one and panels interviews
- Managed the policies and procedures set for the company's Employment Testing Program
- Partnered with HRIS and lead the implementation project to launch a new (ATS) Applicant Tracking System
- Traveled to Nuclear, Fossil plants and regional offices throughout the Carolinas
- Proctored career diagnostic instruments test in a classroom environment to employees looking to advance their careers within the company
- Trained to be a proctor and facilitator, Certified by (EEI) Edison Electric Institute
- Recruiter at job fairs
- Developed close relationships with specialty colleges to recruit students for pipeline programs, internships and coops.
Education
Project Management Professional - PMP Certification Preparation Course
Technical Institute of America
New York, NYBachelor of Science - Human Services
University of Phoenix - Sophomore
Raleigh, NCAssociate of Applied Science - Medical Assisting -
Kee Business College
Chesapeake, VASkills
- Project scheduling
- Collaboration
- Kick off meetings
- Stakeholder management
- Supply chain coordination
- Agile functions
- Vendor management
- Work order scheduling
- Construction readiness
- Primavera P6
- Maximo projects
- Project status reporting
- Field support
- Disbursement processing
- Account payable
- Revenue/Billing
- Budget management
- Appeals processing
- On-boarding/off-boarding
- Team building
- Microsoft applications including projects
- Vista Viewpoint
- Employment testing program management
- Inventory control
- Staffing objectives
- Diversity recruitment
- Interviewing
- Applicant tracking system implementation
- Career diagnostic instruments testing
- Proctoring and facilitation
- College recruitment
- Human services management
- Meeting facilitation
- Stakeholder Communication
- Documentation And Reporting
- Work Planning and Prioritization
- Vendor Selection
- Project Management
- Staff Management
- Quality Assurance
- Team Collaboration
- Resource Allocation and Coordination
Timeline
Work Management Revenue Specialist
Primoris T&D Services
03.2024 - Current
Project Manager
Serenity Home Improvement
09.2022 - Current
Civil Project Scheduler - Dual Position
Duke Energy Progress
02.2018 - 03.2021
Construction Project Scheduler/Promotion
Duke Energy Progress
02.2017 - 03.2021
Field Support Disbursement Specialist/ Transmission Vegetation Management
Duke Energy Progress
02.2015 - 02.2017
Benefits Integrity Specialist V
Department of Commerce
01.2012 - 01.2014
Senior Human Resources Coordinator/Talent Acquisition Program Partner
Progress Energy
01.2005 - 01.2011
Employment Testing Administrator/Facilitator
Progress Energy
01.2004 - 01.2005
Project Management Professional - PMP Certification Preparation Course
Technical Institute of America
Bachelor of Science - Human Services
University of Phoenix - Sophomore
Associate of Applied Science - Medical Assisting -
Kee Business College
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