Tiffany B. Boudreaux
Maurice,Louisiana
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Training and Systems Supervisor
W-Industries
05.2021 - Current
- Maintained personnel records and updated internal databases to support document management.
- Assessed new employee skills and strengths to provide customized training.
- Collaborated with company leaders and department managers to determine training needs.
- Updated employees with latest policies, procedures and compliance standards.
- Provided recommendations for process improvements and discontinuation of ineffective or outdated methods.
- Monitored training reports within learning management system for respective roles to promote initial and annual training completion.
- Created and maintained detailed training records and reports for management review.
- Scheduled and coordinated training sessions, including booking facilities and arranging catering.
- Verified training program compliance with applicable laws and regulations.
Procurement Specialist/ Buyer
Frank‘s International
05.2013 - 05.2021
- Tracked purchase orders and followed up with vendors and carriers to support timely deliveries.
- Maintained ongoing communication with suppliers to promote workflow and respond to inquiries.
- Maintained effective and lasting vendor relationships through dynamic communication, collaboration, and intelligent questioning skills.
- Negotiated contracts and agreements with suppliers to achieve best pricing and terms.
- Established relationships with vendors and suppliers to streamline procurement operations.
- Monitored pricing trends and negotiated pricing to optimize profitability.
- Maintained up-to-date database of suppliers, vendors and contracts to support accurate recordkeeping.
- Identified new and more cost-effective suppliers through participation in industry networking events, purchasing advantageous packages, and cutting costs.
- Researched and identified potential new suppliers to increase vendor base.
Project Coordinator/Manager
Frank's International
05.2013 - 05.2021
- Reported regularly to managers on project budget, progress and technical problems.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
Document Control Specialist
Frank's International
05.2013 - 05.2021
- Maintained document control system and updated work instructions, procedures and associated databases.
- Performed document reproduction, printing documents from electronic sources such as email attachments, PDF files and cloud storage.
- Assisted in continuous improvement activities while developing and maintaining resulting documents.
- Liaised with project teams, vendors and third parties on documentation flow, handover and project close-out.
- Allocated unique document numbers to internal documents and incoming external documents and tracked in database.
- Managed technical documentation flow of engineering, project management and construction activities.
Billing Specialist
Weatherford International
05.2011 - 05.2013
- Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
- Monitored customer accounts to identify and rectify billing issues.
- Provided excellent customer service, developing and maintaining client relationships.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Processed and verified invoices to secure accuracy of billing information.
Insurance Billing Specialist
Advanced Billing Solutions
06.2009 - 04.2011
- Submitted claims to insurance companies daily
- Monthly reports created on pending claims for clients
- Knowledge of insurance guidelines especially Medicare and state Medicaid
- Checked insurance payment for accuracy and compliance with contracts
- Called insurance companies regarding any discrepancy in payments
- Handled account payments and provided information regarding outstanding balances.
- Monitored outstanding invoices and performed collections duties.
- Audited and corrected billing and posting documents for accuracy.
- Maintained accurate records of customer payments.
Office Manager
National Oilwell Varco
05.2004 - 01.2008
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Managed office operations while scheduling appointments for department managers.
- Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
- Evaluated employee records and productivity and submitted evaluation reports.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Established team priorities, maintained schedules and monitored performance.
Skills
- Microsoft Windows
- Microsoft Office
- Adobe Systems Adobe Acrobat
- SharePoint
- DISA
- Veriforce
- Avetta
- ISNetworld
- EHS Insight
- Expense Reports
- New Hire Onboarding
- Individual Trainings
- Small Group Instruction
- New Employee Training
- Drug screening
Timeline
Training and Systems Supervisor
W-Industries
05.2021 - Current
Project Coordinator/Manager
Frank's International
05.2013 - 05.2021
Document Control Specialist
Frank's International
05.2013 - 05.2021
Procurement Specialist/ Buyer
Frank‘s International
05.2013 - 05.2021
Billing Specialist
Weatherford International
05.2011 - 05.2013
Insurance Billing Specialist
Advanced Billing Solutions
06.2009 - 04.2011
Office Manager
National Oilwell Varco
05.2004 - 01.2008
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