TIFFANY BLAKE LOFTON

• Developed strong relationships with students, fostering a positive learning environment that promoted academic growth.
• Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
• Upheld classroom routines to support student environments and maintain consistent schedules.
• Supervised lunchroom and recess activities.
• Kept students on-task with proactive behavior modification and positive reinforcement strategies.
• Maintained day-to-day classroom management and discipline to promote learning initiatives.
• Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
• Provided instruction for students in core subject areas.
• Kept accurate and current attendance records and assignment sheets to maintain file compliance.
• Adapted lesson plans and student activities to meet needs of students with special learning needs.

I also work as a substitute in the Lee Elementary Cafeteria as needed.

I completed the Alabama State Food Safety course and have a current Mobile County Food Handler Card.

• Documented patient information obtained from interviews
• Managed various general office duties such as answering multiple telephone lines, completing insurance forms and mailing monthly invoice statements to patients
• Performed monthly inventory and maintained office and medical supply counts
• Responded appropriately to the physical, emotional and developmental needs of patients
• Performed clerical duties, such as word processing, data entry, answering phones and filing
• Assisted in the maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results, home care forms)
• Adeptly managed a multi-line phone system and pleasantly greeted all patients
• Verified patients’ eligibility and claims status with insurance agencies
• Prepared patient charts accurately and neatly for the clinic
• Identified and resolved patient billing and payment issues
• Evaluated patients’ financial status and established appropriate payment plans
• Updated patient financial information to guarantee accuracy
• Treated all patients, their families, visitors, peers, staff and providers in a pleasant and courteous manner

• Answered and quickly redirected calls.
• Ordered and distributed office supplies while adhering to a fixed office budget.
• Managed office supplies, vendors, organization and upkeep.
• Opened and properly distributed incoming mail.
• Maintained a clean reception area, including lounge and associated areas.
  
• Processes travel expenses and reimbursements.
• filed documents properly.
  

• Calculated premiums and established payment methods for sales.
• identified and solicited sales prospects in agency database. 
• met with walk-in policyholders to address and resolve complaints. 
• met with existing clients each week to select appropriate insurance policies. 
• Calculated quotes and educated potential clients on insurance options.
• Met with prospective customers and business owners in their homes, businesses and other settings.
  

• Completed and mailed bills, contracts, policies, invoices and checks.
• Filed paperwork and organized computer-based information.
• Answered a high volume of phone calls and email inquiries.
• Executed basic banking and bookkeeping task.
  
• Maintained a clean work/meeting area.