Hi, I’m
Tiffany Canseco
Administrative Assistant
Tallahassee,FL
The mind is everything. What you think, you become.
Gautama Buddha
Summary
Adaptable professional with over 8 years of experience and proven knowledge of relationship management, service-oriented drive, and conflict resolution.
This candidate is aiming to leverage skills to successfully fill the puzzle piece missing in a company with organizational skills, professional attention to details, scheduling meetings and providing customer assistance amongst other essential job functions.
Overview
5
years of professional experience
Work History
Study.com
Educational and Academic Copywriter
05.2023 - Current
Job overview
- Customized brand message to reach and capture target audience interest and drive engagement.
- Wrote advertising copy for online content, adhering to employers' overarching brand identity and personality.
- Supported client projects from planning to on-time completion of quality deliverables.
Florida State College Of Fine Arts
Administrative Assistant
10.2022 - Current
Job overview
- Answers high volume multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Handles over 30 inquiries per day.
- Executes record filing system to improve document organization and management.
- Schedules office meetings and client appointments for staff teams.
- Sorts and distributes office mail and recorded incoming shipments for corporate records.
- Purchases supplies and keeps detailed inventory.
- Accesses information through CRM system.
- Assisted development and implementation of new administrative procedures.
Tallahassee Community College Foundation
Administrative Assistant
04.2022 - 10.2022
Job overview
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Personal assistant to Marc Murphy & Aaron Hernandez during Cleaver & Cork Event.
- Held Leadership position for The Office of Financial Advancement in Tallahassee Community College.
Downs & St. Germain
Assistant
05.2019 - 04.2021
Job overview
- Researched and compiled information to assist staff with special projects.
- Maintained and updated calendar of meetings and events to track and organize activities.
- Research, Collected and documented demographic information from participants.
- Built trust and rapport with participants to facilitate collection of data.
- Recommended process improvements to increase data accuracy and participant experience.
Athena's Salon
Manager
06.2019 - 01.2021
Job overview
- Improved product sales by 23% first three months of hire.
- Improved traffic flow to SM and website by 60% in first 6 months of hire.
- Worked to continuously increase salon business through effective sales, service and operations policies.
- Controlled inventory by tracking expenses, purchases and shelf stock.
- Established employees; schedules to maintain adequate coverage during business hours.
- Maintained general appointment calendar and set shift schedules.
- Developed and maintained relationships with customers and suppliers through account development.
One Loan Place
Senior Loan Officer
05.2019 - 11.2020
Job overview
- Processed challenging loan applications, including first-time borrowers, self-employed applicants and borrowers with problematic credit histories.
- Analyzed applicants' financial status, credit and property evaluations to determine feasibility of granting loans.
- Managed continuous pipeline of over 2,000 loans, totaling average of $150,000 in financing.
- Outperformed company average in achieving loan processing turnaround time of 3 days or less.
Bare Waxing
Salon Manager
01.2018 - 06.2019
Job overview
- Directed social media and digital marketing strategy and initiatives to promote brand building.
- Guest retention and revenue- focused activities. Guest retention improved by 33% in first 3 months of hire.
- Aligned visual design and brand messaging elements to deliver consistency across digital advertising and marketing platforms. Increased overall revenue by 26%.
- Developed and implemented strategic social media marketing plans.
- Worked to continuously increase salon business through effective sales, service and operations policies.
Education
Tallahassee Community CollegeTallahassee, FL
Associate of Arts from Communications
05.2022
University Overview
- Honoree and winner of Educational Symposium 2022
- Dean's List 2020-2022
- Scholarship Recipient of over $8,000.00.
- Florida State Speech and Debate Champion 2022
- Phi Rho PI National SPeech and Debate Champion 2022
- CARE Club, Talon's Market and Pantry, and leadership member.
Aveda Institute TallahasseeTallahassee, FL
Cosmetology
04.2018
California Institute of Arts & TechnologySan Diego, CA
Some College (No Degree) from Fundamentals of Graphic Design
07.2021
IBMC College - Fort CollinsFort Collins, CO
Some College (No Degree) from Introduction To AI
University of VirginiaCharlottesville, VA
Some College (No Degree) from Fundamentals of Project Managing And Planning
Skills
- BlackBaud CRM Certified
- 50 WPM
- Intermediate-Expert Microsoft Office proficiency
- Understands POS Systems
- Critical thinking skills
- Independently seeks out educational opportunities
- Exemplifies leadership skills
- Provides Premier customer service
- Ability to take strong initiative to get tasks done in timely fashion
- Astute attention to detail and organization skills
- Active listening and goal oriented responses
- Professional Telephone Demeanor
- Back Office Operations
- Copywriting
- Graphic Design
Additional Information
- References are available upon request.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Educational and Academic Copywriter
Study.com
05.2023 - Current
Administrative Assistant
Florida State College Of Fine Arts
10.2022 - Current
Administrative Assistant
Tallahassee Community College Foundation
04.2022 - 10.2022
Manager
Athena's Salon
06.2019 - 01.2021
Assistant
Downs & St. Germain
05.2019 - 04.2021
Senior Loan Officer
One Loan Place
05.2019 - 11.2020
Salon Manager
Bare Waxing
01.2018 - 06.2019
Tallahassee Community College
Associate of Arts from Communications
Aveda Institute Tallahassee
Cosmetology
California Institute of Arts & Technology
Some College (No Degree) from Fundamentals of Graphic Design
IBMC College - Fort Collins
Some College (No Degree) from Introduction To AI
University of Virginia
Some College (No Degree) from Fundamentals of Project Managing And Planning
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