Tiffany Caridad Zamora
Placentia,CA
Summary
To obtain a position a organized and efficient associate position with experience in managing front desk operations, including handling customer inquiries, scheduling appointments, and maintaining records. Skilled in communication, both verbal and written, ensuring clear and positive interactions with clients and team members. Demonstrated ability to improve office processes for better workflow and client satisfaction. Successfully enhanced the welcoming atmosphere of previous workplaces while efficiently managing multiple tasks simultaneously.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Office Personal Care Aide
Assisting Hands Home Care
Placentia, CA
10.2024 - Current
- Immediate help for both the elderly and special-need children
- Meal preparation for the day or week.
- Helped patients with mobility issues move from bed to wheelchair or vice versa.
- Consulted the client care team to continually update care plans.
- Maintain the clients' restroom, kitchen, and bedrooms clean and set up.
- Organized oral medications for clients following dosage and schedule requirements.
- Assisted clients in meal preparation according to dietary instructions.
- Maintained client records including medical history and progress notes.
- Observed patients' conditions through conversations, monitoring their behavior and recording information about their health status.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Assisted in the onboarding process for new hires by preparing workspaces and materials.
- Maintained confidentiality of sensitive information and documents.
Front Line Cook
Big Sky Resort
Big Sky, MT
05.2024 - 08.2024
- Fast-paced environment of filling orders while taking safety precautions to the team.
- Set up and performed initial prep work for soups, sauces and salads.
- Inspected ingredients for freshness prior to use in order to maintain quality standards.
- Weighed, measured and mixed ingredients, following recipes to produce quality dishes.
- Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
- Trained new team members on proper meat and vegetable preparation techniques.
- Adhered to regulatory standards regarding safe and sanitary food prep.
- Kept stations stocked and ready for use to maximize productivity.
Back of House Retail Team Member
Burlington
Brea, CA
02.2023 - 02.2024
- Security tagging merchandise.
- Run merchandise on the floor, and stock it clean.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Issued receipts, refunds, credits or change due to customers.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Tagging and properly hanging cloth merchandise.
- Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
- Collaborated with colleagues on special projects such as creating a store layout plan.
- Stamped price tags on merchandise, referring to official price lists.
- Received and counted stock items, recording data manually or on computer for inventory purposes.
- Packed and unpacked items, checking breakables before stocking on shelves.
Cashier
99 Cents Store
Delano, CA
12.2020 - 01.2023
- Clean front store; registers, aisles, sweep, and mop floors.
- Stocked and fronted shelves with merchandise when needed.
- Lifted materials of varied weights on regular basis.
- Updated product labels to reflect accurate pricing.
- Customer Service.
- Receptionist.
- Multitask at the register.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Verified customer age requirement for alcohol or tobacco purchases.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Sorted returned merchandise for restocking or disposal.
Food Prep Cook
Delano High School Cafeteria
Delano, CA
08.2016 - 03.2020
- Carrying large, frozen, and refrigerated item packages.
- Bulk, large amounts of preparation.
- Wash large pots and pans.
- Cooked and baked with larger kitchen sets.
- Operated kitchen equipment safely, including slicers and blenders.
- Restocked cupboards, refrigerators and service stations with new food items or supplies.
- Stored perishable food items in freezer or refrigerator to protect from spoilage.
- Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
Floral Assistant
Victoria's Flowers
Delano, CA
08.2014 - 05.2021
- Taking orders for floral arrangements.
- Kept the store clean.
- Stocked merchandise.
- Coordinated company events with venues and advised staff of pertinent details.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Greeted customers, delivery persons, and official representatives; customer service.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Sorted for the accounting department by date stamping and filing by vendor code.
- Assist the florist in arrangement and floral preparation.
- Basic computer skills and filing.
- Assisted with mail and package sorting, and distribution.
- Answered and directed incoming calls using multi-line telephone system.
Education
Bachelor Degree - Anthropology, Human Services Minor, Philosophy Minor, Certificate of Forensic Anthropology
California State University of Fullerton
Fullerton, CA04.2025
Art Associate Degree - Anthropology, Liberal Arts of Science
Bakersfield College
Bakersfield, CA06.2022
Skills
- Communication
- Logical Problem Solver
- Stock organization
- Efficient
- Optimistic
- Engaging
- Fair
- Friendly
- Fast learner
- Multi-tasker
- Great work culture
- Detail-oriented
- Structured
- Strong work ethic
- Team collaboration
- Data analysis
- Patient care
- Attention to detail
- Inventory management
- Housekeeping
- Personal care worker
- Proper phone etiquette
- Office management
- Dementia care
Languages
English
Native/ Bilingual
Spanish
Professional
Certification
- First Aide
- CPR
- HCA
- Driver License
Timeline
Office Personal Care Aide
Assisting Hands Home Care
10.2024 - Current
Front Line Cook
Big Sky Resort
05.2024 - 08.2024
Back of House Retail Team Member
Burlington
02.2023 - 02.2024
Cashier
99 Cents Store
12.2020 - 01.2023
Food Prep Cook
Delano High School Cafeteria
08.2016 - 03.2020
Floral Assistant
Victoria's Flowers
08.2014 - 05.2021
Bachelor Degree - Anthropology, Human Services Minor, Philosophy Minor, Certificate of Forensic Anthropology
California State University of Fullerton
Art Associate Degree - Anthropology, Liberal Arts of Science
Bakersfield College