Summary
Overview
Work History
Education
Skills
Timeline
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Tiffany D. Brown

Philadelphia,PA

Summary

Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills.

Overview

25
25
years of professional experience

Work History

Personal Care Giver

Private Duty
04.2010 - Current
  • Improved client satisfaction by providing personalized care and attention to their unique needs.
  • Increased comfort levels for clients with disabilities by implementing customized care plans.
  • Assisted clients in maintaining independence through consistent support and encouragement.
  • Enhanced quality of life for clients by facilitating social activities and outings designed to engage and stimulate.
  • Collaborated with family members to ensure effective communication regarding the care plan and any necessary adjustments.
  • Provided emotional support for clients during difficult times, fostering trust and strong rapport.
  • Maintained clean, safe, and well-organized patient environment.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.

Administrative Assistant

Mount Moriah Cemetary
02.1999 - 06.2024
  • Improved cemetery operations by efficiently maintaining and organizing records of burials, plots, and plot owners.
  • Enhanced customer satisfaction by providing compassionate and professional assistance to grieving families during burial arrangements.
  • Streamlined workflow by coordinating with groundskeepers, funeral directors, and other staff for seamless cemetery operations.
  • Maintained accurate financial records with precise bookkeeping of plot sales, burial fees, and other transactions.
  • Ensured compliance with state regulations by staying up-to-date on laws and reporting requirements related to cemeteries.
  • Assisted in the development of marketing materials for plot sales, resulting in increased revenue for the cemetery.
  • Managed inventory control for cemetery supplies, reducing waste and optimizing budget allocation.
  • Facilitated open communication between cemetery staff and stakeholders by organizing regular meetings and discussions.
  • Contributed to a respectful environment within the cemetery by promptly addressing concerns or disputes among visitors or staff.
  • Collaborated with local organizations to coordinate events such as memorial services or historical tours at the cemetery site.

Cashier Manager

Fine Wine And Good Spirits Store
03.2010 - 01.2020
  • Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
  • Streamlined checkout process for enhanced customer experience by implementing effective workflow strategies.
  • Reduced cash discrepancies by consistently monitoring cash registers and conducting periodic audits.
  • Improved employee retention through robust training programs and ongoing performance evaluations.
  • Enhanced team productivity by delegating tasks and setting clear goals for cashier staff members.
  • Promoted a safe working environment with thorough adherence to company policies and safety protocols.
  • Established strong rapport with customers, fostering loyalty and repeat business through exceptional service.
  • Resolved escalated customer complaints in a professional manner, maintaining positive brand reputation.
  • Developed cashier schedules to maintain adequate staffing levels during peak hours, maximizing efficiency of operations.
  • Conducted regular inventory checks on point-of-sale materials, ensuring availability of necessary supplies for smooth functioning of the cashier area.

File Clerk

Post And Schell Law Firm
09.2004 - 01.2006
  • Improved file organization by implementing an efficient categorization and labeling system.
  • Increased retrieval efficiency by digitizing hard copy documents and maintaining a secure electronic database.
  • Reduced misplaced files by conducting regular audits and maintaining accurate records of all stored items.
  • Streamlined office operations with the timely distribution of important documents to relevant departments.
  • Supported administrative staff through effective file management, ensuring quick retrieval of essential information.
  • Maintained client confidentiality by upholding strict adherence to data privacy regulations and guidelines.
  • Organized physical storage spaces for optimal use, maximizing available room for new document additions.
  • Simplified file tracking with the implementation of a detailed record-keeping system, reducing time spent searching for documents.
  • Managed high volumes of daily paperwork, prioritizing tasks effectively to meet deadlines without compromising accuracy or organization.

Education

High School Diploma -

Olney Charter High School
Philadelphia, PA

Skills

  • Client documentation
  • Care Plan Management
  • Clinical Quality Program Standards
  • Medication organization
  • Disability Support
  • Safe Driving
  • First aid and safety
  • Client Transportation
  • Routine management
  • Progress Documentation
  • State regulations knowledge
  • Care plan assessment
  • Compassionate Care
  • Social interaction
  • Emotional Support

Timeline

Personal Care Giver

Private Duty
04.2010 - Current

Cashier Manager

Fine Wine And Good Spirits Store
03.2010 - 01.2020

File Clerk

Post And Schell Law Firm
09.2004 - 01.2006

Administrative Assistant

Mount Moriah Cemetary
02.1999 - 06.2024

High School Diploma -

Olney Charter High School

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Tiffany D. Brown